You can set memberships to expire based on a club's renewal period in the Club maintenance page. For example, you could set up a club where members pay $16 for a 12 month membership.

When members expire:

• Members can continue to earn points, but won't be able to use recognitions (unless the recognition is for purchasing a renewal)
• POS operators will be prompted when a customer's membership has expired

If needed, you have the option to:

• Remove an expired member's balance and rewards
• Prevent expired members from earning points

Managing membership renewals

You have a few options you can use to encourage expired or expiring members to renew their memberships:

• Set up a membership renewal item at POS
• Create a renewal recognition for expired and expiring members
• Create a renewal reminder at POS or online for expired members

Note: For each of these options, you'll first need to create a group and rule that finds expired or expiring memberships, which requires some custom SQL to work. For some examples of custom SQL, see Custom SQL examples for membership expiry.

See also:

• Removing an expired member's balance and rewards
• Preventing expired members from earning points
• Creating a group and rule that finds expired or expiring members
• Set up a membership renewal item at POS
• Creating a renewal recognition for expired or expiring members
• Creating a recognition message for expired or expiring members
• Custom SQL examples for membership expiry