Use the following settings in Loyalty Administrator to automatically remove an expired loyalty member's points balance, recognitions, and level.
When set to Yes, an overnight process runs for members whose renewal period has been expired for longer than the days set in ClearMemberRewardsOnLapseDays which:
The number of days before an expired member's points, recognitions, and level are reset.
If set to 0, these are reset at the next overnight process.
Preventing expired members from earning points
Creating a group and rule that finds expired or expiring members
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