The AdditionalMemberMode system setting determines how multiple members are loaded into a transaction, and how points are shared.

Steps

1. In Loyalty Admin, open the system setting AdditionalMemberMode in Configuration > Settings.
2. Select the mode you wish to operate in.
3. Save.

The number of cards that can be swiped for a single transaction is limited by the MaxCardsPerOrder system setting.

Member modes

Item mode

In Item mode, the Additional Member button on POS is used to assign Loyalty members to tickets.

If sharing of Box Office points is enabled, the total points earned by all tickets purchases in the transaction will be divided equally among other members who have swiped cards for the transaction. If sharing is not enabled, points earned by tickets will be given to the member they are assigned to; points earned by any tickets not assigned to members will be given to the primary member.

If sharing of concessions points is enabled, the total points earned by all concessions purchases in the transaction will be divided equally among other members who have swiped cards for the transaction. If sharing is not enabled, all concessions points will be given to the primary member.

Note: In Item mode, only one member can be loaded into a transaction that has no tickets. Points cannot be shared in concessions-only transactions in Item mode.

See Item mode implementation example for how this might work in practice.

Order mode

In Order mode, the Additional Member button on POS is used to assign Loyalty members to the transaction (not tickets).

If sharing of Box Office and concessions points is enabled, the total points earned for the transaction will be divided equally among other members who have swiped cards for the transaction.

If sharing of Box Office or concessions points is not enabled, the points earned through tickets or concessions purchases will be given to the primary member.

Note: In Order mode it is possible to load multiple members into a concessions-only transaction.

See Order mode implementation example for how this might work in practice.