The label to describe the recognition type.

A longer description of the recognition.

any configured recognition type

The recognition type to which this recognition belongs.

(Optional) The partner to whom the recognition is supplied.

The concession item or ticket associated with the recognition.

The order in which recognitions are displayed in a sales channel.

The club in which the recognition is offered.

Unlimited Redemptions

cleared

selected

If the checkbox is selected, members who qualify for the recognition will have an unlimited number available for redemption.

The following fields will be disabled:

• Total Available
• Accumulate from Balance Type
• Custom SQL for accumulate
• Schedule Calculation
• Multiple Recognitions

Note: Limit per visit will be required for Multiple Recognitions.

Total Available

For manual recognitions, the total number of this recognition available to the club as a whole.

For other recognitions, the number of this recognition available to each member.

Limit per Visit

The maximum number of recognitions a member can receive in a single visit.

Automatically Redeem

cleared

selected

If the checkbox is selected, the recognition is automatically redeemed during the night batch, at purchase, or when a voucher is printed.

Additional Advance Booking Time

day

hour

min

Members who qualify for the recognition can be given extra advance booking time.

For example: The general public is allowed to book tickets to sessions 3 days before the film's release date, but Loyalty members get an extra 4 days for a total advance booking period of 7 days.

Note: This option is only available if the Type is set to Advance Booking.

Name Alt Lang

The label to describe the recognition type in your organisation's alternative language.

Description Alt Lang

A description of the recognition in your organisation's alternative language.

any number

The price or discount of the item associated with this recognition.

The meaning of this field is determined by the Price Type option.

None

Price to Use

Apply to Highest Price

$ off

% off

Apply Discount Code

Discount Convert Points

Use Price as Points Cost

None:

Price to Use: The selected item is sold at entered Price as part of this recognition.

Apply to Highest Price: The highest-priced item in a transaction is reduced by the value given in the Price field. This type of recognition is not associated with an Item.

$ off: This recognition's item price is reduced by the value given in the Price field.

% off: This recognition's item price is reduced by a percentage given in the Price field.

Apply Discount Code: Applies the cinema Item Discount Code entered in the Price field to the price of the recognition's item.

Discount Convert Points:

Use Price as Points Cost: Used in conjunction with a Cinema discount item, to enable patrons to convert their balance type units into a discount of an arbitrary value.

Points Cost

The number of balance type units that a member must spend to redeem the recognition.

Deduct from Balance Type

The balance type from which the Points Cost is deducted.

Accumulate from Balance Type

Allows eligible members to keep receiving the recognition every time the recalculation is performed.

This option requires the calculation to be entered in Custom SQL for accumulate.

Use this option, for example, to create a Loyalty recognition that entitles a member to receive a free ticket every day.

The calculation used in the Accumulate from Balance Type option.

This must be the select expression from the SQL statement:

SELECT <custom_sql_for_accumulate>

Custom SQL for post routine

varies by install customisation

The custom SQL procedure that will be executed during scheduled processing, after the recognition is accepted.

The Renew Membership procedure is supplied by default. Contact Vista Support for other routines.

Start Date

The date that the recognition first becomes available.

Schedule Calculation

At Purchase

Member Activity

Member Activity and Night Batch

Never

Next Save Only

Night Batch

Determines how often eligibility for this recognition is recalculated. Applies to non-manual recognitions only.

At Purchase: Eligibility for the recognition (and the associated group) is only calculated when a member completes a purchase or transaction.

Member Activity: Eligibility is only calculated after a Loyalty member's information is updated (for example: the member purchased a ticket, earned bonus points, updated their address).

Member Activity and Night Batch: Eligibility is recalculated when a Loyalty member's information is updated, and every night during overnight processing.

Never: Eligibility isn't calculated or updated.

Next Save Only: Eligibility for the recognition is calculated when theSavebutton is clicked. Eligibility is not recalculated unless the group is saved again.

Night Batch: Eligibility is calculated every night, during overnight processing.

Any configured group

Determines the group that is eligible for the recognition.

Note: this field is required if the Schedule Calculation field is not set to At Purchase.

Any configured rule

Calculates a Loyalty member’s entitlement to a recognition at the time of purchase.

Note: This field is required if Schedule Calculation is set to At Purchase. Only standard rules (not At Purchase rules) are available in this field.

Pilot Programme

Determines the Pilot Programme in which this recognition is available.

View/Edit Point of Sale Types

Opens a pop-up window in which you can configure the Point of Sale types that apply to the Recognition.

• For manual recognitions that have a points cost, you can configure the Point of Sale types at which the Recognition can be purchased and collected.
• For all other recognitions, you can only configure the Point of Sale types at which the Recognitions can be redeemed.

During Time(s)

Any configured time range

The time ranges during which the recognition can be claimed.

If the recognition being created is for tickets, During Time(s) refers to the film session time. If the recognition is being created for concession items, During Time(s) refers to the time of the purchase.

Note: At Site and During Time(s) will be overriden if Use Advanced Limitation is selected.

Membership Level

The membership level that is eligible for the recognition.

Finish Date

The date the recognition campaign will finish.

Include expired members

Cleared

Selected

Includes expired memberships when evaluating eligibility for the recognition.

For example, this option can be used to create a Renew Membership recognition.

Use Advanced Limitations

Cleared

Selected

Selecting Use Advanced Limitations enables the View and Edit Limitations button.

View and Edit Limitations

Clicking on View and Edit Limitations displays the Limit Recognition and Redemption window. See Limiting a recognition by location, film, or time for details.

Custom SQL for validate

Additional rules that are evaluated when a member attempts to claim a recognition created for a third party membership scheme.

For example, use this field to create a recognition that can only be claimed once every 2 hours.

Every Interaction

Once Only

Number of days

Every Interaction: The recognition may continue to be claimed in separate transactions, until the Total Available limit has been reached.

Once Only: In addition to being limited by the Total Available, the recognition must be claimed in a single transaction. Choose this option to create one-time special offers. For example, if a recognition entitles a member to four tickets, those tickets (up to the maximum of four) must be claimed on the same occasion. Any unclaimed part of the recognition is lost.

Number of days: In addition to being limited by the Total Available, after the recognition has been claimed it cannot be claimed again for the entered number of days. For example: Select this option and enter7to create a recognition that can be claimed once per week at most.

Multiple recognitions

cleared

selected

Used with recurring recognitions, this option allows members to accumulate multiple copies of the same recognition.

For example: choose this option to create a recognition that gives a member a free ticket every month.

Used in conjunction with the Multiple recognitions option, this option determines when each copy of the recognition expires.

Number of days: Each copy of the recognition expires the entered number of days after the member first becomes eligible for it.

Number of months: Each copy of the recognition expires the entered number of months after the member first becomes eligible for it.

Date: Each copy of the recognition expires on the selected date.

POS Message Text

The text that appears beside the Buy button when the recognition is presented on the POS screen.

POS Message Text Alt Lang

The text that appears beside the Buy button when the recognition is presented on the POS screen, in your organisation's alternative language.

Response Type

List

None

Number

Text

Determines whether the recognition requires the member to provide information. This option is appropriate when the POS Message Text is presented as a question.

List: Customers must choose from one of a limited number of pre-defined responses. The available responses are configured in POS Message Responses.

None: A response is not required.

Number: Customers must provide a numerical response.

Text: Customers must provide a response in text

POS Message Responses

Required when the Response Type is List.

The allowed responses, entered as a comma-separated list.

For example: Bus,Own Car,Taxi,Train,Walked

None

At Purchase

Movio Email

Movio SMS

The message type by which a Loyalty recognition reminder will be communicated.

None: A reminder message will not be created.

At Purchase: If supported by the sales channel, the reminder will be displayed or printed at the time of purchase.

Movio Email: The reminder will be sent via email.

Movio SMS: The reminder will be sent via SMS.

Reminder Message

The message displayed in the reminder.

If left empty, the reminder message will be the same as the POS Message Text.

Only members who belong to the selected group and meet all other qualifying criteria are eligible for the recognition.

Manually Select Recognition

cleared

selected

External Code

A code used by third party systems to identify the recognition.

Reward needs to be Collected

This recognition's reward must be collected by the member in-person from the Cinema; it cannot be delivered.

Unlimited Stock

Selecting this option disables the option Data > Total Available and allows an unlimited number of this recognition to be redeemed by members of the club.

Choose this option to create a campaign that offers a recognition "while stocks last".

Days to Collect Reward

The number of days that the recognition's reward will remain available to be collected after being redeemed.

This setting requires that Reward needs to be collected is selected.

Collection Instructions

Instructions that will be displayed to the member, explaining how to collect the recognition's reward.

Collection Instructions Alt Lang

Product Code

The product code for the voucher.

The message that will be printed on recognition vouchers.

For example: Here's your 50-point reward for a free popcorn.

The message that will be printed on recognition vouchers, in an alternate language.

Number and unit of time

The length of time before the voucher expires.

For example: 7 days