You may want to record uncollected unpaid bookings which can be used to set up a ban on Loyalty members that have a history of failing to collect them.
- In Loyalty Manager, go to Campaigns > Balance Types and create a new Balance Type record.
For example: Unpaid Bookings
- Enter the code from the CodeForUncollectedBookings system setting in the External Code field.
- Clear Calculated Balance.
All fields in Sections 2 and 3 are disabled.
- Click Save.