Setting up a balance type to record uncollected unpaid bookings

You may want to record uncollected unpaid bookings which can be used to set up a ban on Loyalty members that have a history of failing to collect them.

1. In Loyalty Manager, go to Campaigns > Balance Types and create a new Balance Type record.

   For example: Unpaid Bookings

2. Enter the code from the CodeForUncollectedBookings system setting in the External Code field.
3. Clear Calculated Balance.

   All fields in Sections 2 and 3 are disabled.

4. Click Save.

See also

Unpaid booking bans

System settings for unpaid booking bans

Forgiving uncollected bookings