Encourage more patrons to join your Loyalty club by creating discounts for members who have received a particular recognition.

If the recognition has unlimited redemptions, customers can redeem it for eligible tickets on these channels:

• POS
• Mobile (requires Connect 5.0.9 or higher)

If the recognition has limited redemptions, customers can redeem it for eligible tickets on these channels:

• POS

If the recognition doesn’t have a points cost, customers can redeem it for eligible items on these channels:

• POS
• Kiosk
• Mobile (requires Connect 5.0.9 or higher)
• Vista Web

If the recognition has a points cost, customers can redeem it for eligible items on these channels:

• POS
• Vista Web

Before you begin

In Loyalty, create the recognition that you want to use with a discount.

Steps

1. Find the code of the item for your Loyalty recognition

1. In Loyalty Administrator, open the recognition that you want to use with a discount.
2. Note that recognition's Item.
3. Open the item, and note its Code.

2. Assign the item to a discount

1. In Head Office or Cinema Manager go to Maintenance > Promotions and discounts.
2. Create a new promotion or open an existing one.
3. Select Discount as the Type.
4. Select Loyalty Recognition as the Exclusive to.
5. Under Code, enter the code of the item you noted in step 4.
6. Set up the rest of the discount as required.
   

   Tip: Use the Items and Tickets tab to select the items and tickets that will be discounted, and the value they'll be discounted by.

7. Save.
8. If you're using Head Office, link the discount to a cinema or cinemas.