Workstation Groups group together different types of sales devices. For example: Box Office terminals, Concessions terminals, Gold Class Concessions, and Kiosk terminals.
Three tabs make up the Workstation Group form:
- The Group tab contains the basic set up details for workstations including the selling mode, screen saver settings and Box Office refunds.
- The Payment Groups tab determines the payment groups included in floats.
- The Payment Types tab allows overrides by payment type to be defined for each workstation group.
Workstation Groups are assigned in Workstation maintenance.
Use the Workstation Group form to create groups of Workstations that are used for similar purposes.
Create and configure workstation groups in Head Office or Cinema Manager > Maintenance > Workstation Groups.
Workstation Group form
Group tab
Option |
Allowed Values |
Description |
Description |
1–50 characters |
The description of the Workstation Group. |
Cinema |
Any configured Cinema |
The Cinema to which the Workstation Group belongs. For example: A site with two cinemas may have separate workstation groups for workstations in the mainstream cinema and workstations in the gold class cinema. |
Head Office Code |
1–10 characters |
The code used by HeadOffice to identify the Workstation Group and produce consolidated reporting. |
Sales Channel |
Any configured Sales Channel |
The Sales Channel that the Workstation Group uses. Note: Workstation groups that do not perform sales such as BackOffice may not be configured with a sales channel. |
GL Reporting Code |
1–20 characters |
If a Workstation Group is configured with a GL Reporting Code, it will be split into a different posting line in the Daily Journal. This allows posting to be broken down by workstation group if required. Note: This field can be downloaded from HeadOffice to Cinemas. |
Selling Mode |
Tickets Concessions Both |
Whether the Ticket and/or Concessions sales tabs will be available on the POS screen at Workstations belonging to the Workstation Group. |
Box Office Refunds |
Minutes Days |
The minutes/days before a Session's start time that tickets can be refunded when sold from Workstations belonging to the Workstation Group. |
Screen Saver |
Activate Logon Lock Point of Sale Prompt Security |
These settings determine how the screen saver function operates for Workstations belonging to the Workstation Group: If Activate is selected, the screen saver function will be enabled for POS terminals; if the checkbox is cleared, no screen saver will be used and the following options will be disabled. If Logon is selected, the screen saver function will be enabled for POS terminals when the Logon screen is displayed. If Lock is selected, the screen saver function will be enabled for POS terminals when they are locked. If Point of Sale is selected, the screen saver function will be enabled for POS terminals when they are in use. If Prompt Security is selected, a valid User ID and PIN is required before a POS terminal in screen saver mode can be used again. The Minutes field indicates the number of minutes a POS terminal must be inactive before the screen saver mode engages. |
Is the Default Workstation Group |
cleared selected |
If the checkbox is selected, the Workstation Group will be the default. Note: Only one configured work area may have this option selected. If a record is saved with this field selected, all other records will have the Is the Default Workstation Group field cleared. |
Use stripe reader for POS User Logon |
cleared selected |
If the system setting LogonUseReader is set to No, this option can be used to enable swipe card logon for specific Workstation Groups. If the setting is set to Yes, all Workstations will use swipe card logon, and this option is ignored. |
Allow initiation of POS Session at terminal if no CashDesk float has been created |
cleared selected |
If the checkbox is selected, a POS terminals in the Workstation Group are allowed log on even if no POS Session or Float has been created in BackOffice or CashDesk. If the checkbox is cleared, a session or float must be created before users can log on to POS. |
Exclude from list when creating POS Sessions in CashDesk |
cleared selected |
If the checkbox is selected, POS terminals belonging to the Workstation Group will not be displayed in the list of Workstations when creating a POS Session. Note: Workstation groups for terminals such as kiosks and your website would usually be excluded. |
Allow Box Office Offline |
cleared selected |
If the checkbox is selected, Box Office POS terminals belonging to the Workstation Group can continue selling tickets without access to the database on the cinema network; if the checkbox is cleared, Workstations will be unable to operate without access to the network.
Note: In Offline Box Office, occupancy levels are not monitored or updated, as they are only available when connected to the central Vista database. All transactions will be stored and added when a connection is re-established. |
Allow Offline Concessions |
cleared selected |
If the checkbox is selected, Concessions POS terminals belonging to the Workstation Group can continue selling concession items without access to the database on the cinema network; if the checkbox is cleared, the Workstation will be unable to operate without access to the network. Note: Offline transactions are cached locally and posted to the central Vista system when a connection is re-established. |
Auto Lock After Sale |
Auto-lock with POS session sharing Auto-lock with POS session switching Manual-lock with POS session sharing Manual-lock with POS session switching |
Workstations in a Workstation Group may require operators to log on to begin each new transaction. Auto-lock with POS session sharing - the POS terminal will lock after every transaction, requiring an operator to log on either with their User ID and PIN or a card (stripe or barcode). If a different User logs on, transactions will be recorded to the POS Session of the original user. Auto-lock with POS session switching - the same as the above, except that when a different User logs on, transactions will be recorded to their own POS Session separate from the session of the original user. Manual-lock with POS session sharing - when the POS terminal is locked manually and an operator logs on either with their User ID and PIN or a card (stripe or barcode). If a different User logs on, transactions will be recorded to the POS Session of the original user. Manual-lock with POS session switching - the same as the above, except that when a different User logs on, transactions will be recorded to their own POS Session separate from the session of the original user.
|
Allow Pickup of Inventory during Find Booking |
No Box Office Sundry Items Only Inventory Items Only All Items |
Determines whether or not items in an order can be picked up from workstations in the group when using Find Booking. |
Item Delivery Mode |
Use item default prepare settings Prompt item collection method at POS Send all items to prepare area |
Determines how items sold from this workstation group are collected by patrons. If you have a workstation group that is not located near your concessions stand, you can send all items to your default prepare area for pickup (regardless of whether the items require preparation). Select Prompt item collection method at POS to let your POS operators decide whether to deliver items directly to patrons or send them to the prepare area (for instance, to clear a busy counter). |
Order Surcharge |
Any configured Order Surcharge |
All transactions made on workstations belonging to the Workstation Group will have this and any additional order surcharges applied to concessions sales. Note: You need to select a default surcharge here before you select others in Additional Order Surcharges. |
Prompt for Order Number Entry |
cleared selected |
If the checkbox is selected, when items are ordered from workstations in the group, POS will prompt the operator for an Order Number. This enables Quick Service, or cafe style service, where customers are given an order number rather than using pre-numbered tables. |
Table Service Warning 1 (min) |
Any number of minutes |
After the specified number of minutes has passed since a Check was created, if no order has been placed, the Table object will be coloured yellow as a warning. Note: This is only visible if the Checks page is in Table Layout View. |
Table Service Warning 2 (min) |
Any number of minutes |
After the specified number of minutes has passed since a Check was created, if no order has been placed, the Table object will be coloured orange as a warning. Note: This is only visible if the Checks page is in Table Layout View. |
Allow Automatic Item Fire |
cleared selected |
If the checkbox is selected, the automatic fire option in the Item delivery group form can be activated. See Automatic hold & fire for more information. |
Allow orders on locked workstations to be retrieved on any workstation |
Cleared Selected |
When selected, users can lock workstations that have active orders consisting of items. When the user logs in to that workstation again, or a different workstation in the same workstation group, the active order will appear. Users won't be able to lock workstations if the active order contains any of the following: Tickets Vouchers or gift cards An item purchased using a loyalty recognition Any item that requires an item connector to sell. Users won't be able to lock workstations if POS is in any of the following states: Has an open check Has a booking open. Note: Selecting this option changes the behaviour of POS Session sharing. Normally, POS Session sharing allows users to lock a workstation with an active order, so another user can log in to it and resume the order. Selecting this option prevents that. Users will be able to lock workstations with active orders, but the order will not appear when a different user logs in to the locked workstation. |
Primary Booking Search Field |
Card Number Name Booking Number Phone Number |
Select the field that you want POS operators to be able to perform quick booking searches with. Note: Operators will be able to click Advanced Search to access the full booking-search form. |
Primary Member Search Field |
Card Number First Name Last Name Home Phone Mobile Phone |
Select the field that you want POS operators to be able to perform quick Loyalty member searches with. Note: Operators will be able to click Advanced Search to access the full Loyalty-member-search form. |
Available for selling |
1–100 characters per line |
The message displayed on a customer-facing display while an operator is logged on to Workstations belonging to the Workstation Group. For example: Welcome to ABC cinema! |
Not available for selling |
1–100 characters per line |
The message displayed on a customer-facing display while no operator is logged on to Workstations belonging to the Workstation Group. For example: This counter is closed. Please use the next available service counter. |
POS Printing tab
Option |
Allowed Values |
Description |
Automatically Print the Check when POS Payment Screen Opens |
cleared selected |
If the checkbox is selected, a pre-check tab slip will automatically print when the Payment Screen opens, before completing a transaction. |
Automatically Print a Tab Slip when Paying Off a Tab |
cleared selected |
If the checkbox is selected, a tab slip will be automatically printed when a tab is paid off. |
Automatically Print a Cash Up Slip Upon Final Log Off |
cleared selected |
If the checkbox is selected, a Cash Up slip will be automatically printed when a POS operator logs out. See Automatically printing a POS cash-up slip for more information. |
Show Tips Screen on CashUp |
cleared selected |
If the checkbox is selected, when the POS operator presses Log Off and Cash Up, the Tips screen is displayed to finalise tips recorded against each card payment received in the shift. |
When Adding Items to a Tab in Point of Sale |
Print Nothing Automatically Print the Entire Tab Slip Automatically Print Newly Added Items Only |
Determines what is printed when Concession Items are added to a Tab at POS terminals belonging to the Workstation Group: Print Nothing - no slip will be printed when new items are added to a tab. Automatically Print the Entire Tab Slip - when new items is added to a tab, a slip will be printed with the entire contents of the tab. Automatically Print Newly Added Items Only - when new items are added to a tab, a slip will be printed with only the newly added items. |
Payment Groups tab
The settings on this tab are used to configure the values of Payment Groups that are included in the Float for Workstations included in the Workstation Group.
For example: A starting POS float may include only the payment group Cash, to the total value of $200.
Note: When the POS session is in operation, if a transaction occurs for a payment group that does not already exist, it will automatically be added to the POS session amounts.
Option |
Allowed Values |
Description |
Payment Group |
Any configured Payment Group |
The Payment Group included in the Float for Workstations included in the Workstation Group. For example: Cash, Receipts. |
GL Account Overs |
Any configured General Ledger Account |
A custom GL Account can be configured to override the System Account. If this field is not configured, the GL account with Overs configured as the System Account will be used by default. |
GL Account Unders |
Any configured General Ledger Account |
A custom GL Account can be configured to override the System Account. If this field is not configured, the GL account with Unders configured as the System Account will be used by default. |
Default Float Qty |
Any number |
The quantity of the Payment Group contained in the Float for Workstations included in the Workstation Group. For example: 20 Vouchers. |
Default Float Value |
Any number |
The value of the Payment Group included in the Float for Workstations included in the Workstation Group. For example: $200 of Cash. |
Payment Types tab
The settings on this tab allow the use of Payment Types to be restricted based on Workstation Group.
For example: It may be appropriate to place restrictions on the number of times a credit card can be used at Kiosk terminals.
Option |
Allowed Values |
Description |
Payment Type |
Any configured Payment Type |
The Payment Type configured for restricted use at Workstations included in the Workstation Group. |
Bank GL Account |
Any configured General Ledger Account |
A custom GL Account can be configured to override the System Account. If this field is not configured, the GL account with Deposits (Banking) configured as the System Account will be used by default. |
Daily Cust. Limit |
Any number |
A Payment Type can be restricted so that a single card can only purchase up to a certain value each day. When this limit is breached, the POS Operator will be prompted with a message indicating that this card cannot be used. |
Tender Cat |
n/a |
The Tender Category of the selected Payment Type, as configured in Payment Type maintenance. Note: This field cannot be edited. |
Remote Sales Default |
cleared selected |
If the checkbox is selected, the payment type will be the default used for Remote Sales processed through workstations in the Workstation Group. |
Daily Transaction Limit (per card) |
Any number |
A Payment Type can be restricted so that a single card can not be used in more than a certain number of transactions each day. When this limit is breached, the POS Operator will be prompted with a message indicating that this card cannot be used. |
Daily Declines Limit (per card) |
Any number |
A Payment Type can be restricted so that a single card can not be used once it has declined a certain number of times in a day. When this limit is breached, the POS Operator will be prompted with a message indicating that this card cannot be used. |
See also
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