If your cinema patrons book multiple sessions days in advance, but don't cancel the ones that aren't paid for, you can release these unpaid bookings days in advance of a session so that the seats can be re-sold.

Before you begin:

In the Cinema Manager > Screens > Cinema Screen > Layout, ensure that the Never Release Booking option is unchecked.

Steps

1. In Head Office or Cinema Manager, set the system setting ReleaseBookingsDaysAfterTransaction.
   In Scheduler > Cinema > Scheduled Tasks > SQL, right-click to open the scheduled task Release Unpaid Advance Bookings.
2. Check Enable Task under the Schedule tab.
3. In the Settings tab, check Available from Task Manager.
4. To set the time to release unpaid bookings, open the task in Cinema Manager > Task Manager.
5. Set the time to run the scheduled task under the parameter ReleaseFutureBookingsTime. The recommended time is defaulted to 02:00.
6. Ensure that the parameter ReleaseBookingsMethod is set to Flexible, and this must not be changed.
7. Repeat steps 2– 4 for the scheduled tasks Release Bookings and Check Release Bookings.