When the the primary printer for a Prepare Slip cannot be reached, POS prints the slip on the Backup Printer, and displays one of the following error message to warn the operator that there is a problem with the primary printer.
Note: To display the following specific printer errors (rather than generic ones) in POS, ensure that you have the correct (OEM) drivers installed for your Windows printers.
| Status | Error Message |
| PRINTER_STATUS_DOOR_OPEN | The printer door is open. |
| PRINTER_STATUS_ERROR | The printer is in an error state. |
| PRINTER_STATUS_NO_TONER | The printer is out of toner. |
| PRINTER_STATUS_NOT_AVAILABLE | The printer is not available for printing. |
| PRINTER_STATUS_OFFLINE | The printer is offline. |
| PRINTER_STATUS_OUT_OF_MEMORY | The printer has run out of memory. |
| PRINTER_STATUS_OUTPUT_BIN_FULL | The printer's output bin is full. |
| PRINTER_STATUS_PAGE_PUNT | The printer cannot print the current page. |
| PRINTER_STATUS_PAPER_JAM | Paper is jammed in the printer. |
| PRINTER_STATUS_PAPER_OUT | The printer is out of paper. |
| PRINTER_STATUS_PAPER_PROBLEM | The printer has a paper problem. |
| PRINTER_STATUS_PAUSED | The printer is paused. |
| PRINTER_STATUS_PENDING_DELETION | The printer is being deleted. |
| PRINTER_STATUS_USER_INTERVENTION | The printer is in an error state. |
See also
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