A Food Order is created for each sale that contains Concession Item(s) that require preparing.
For Workstations that do not sell concessions or tickets, the Kitchen screen is the default view, and new food orders are automatically added to the display. For Workstations that can also sell concessions and/or tickets, use the Kitchen button to access the screen.
Kitchen staff can mark orders as Started, Made, and Collected.
Redirecting Food Orders
If a cinema has two ice-cream counters and ice-cream counter 2 is not used very frequently at different times of the day, the manager can redirect ice cream counter 2 to ice cream counter 1. This means all ice-cream sales made from a POS workstation will go to to ice-cream counter 1 to be prepared, rather than ice-cream counter 2. To re-direct food orders, select Service Area Redirect on POS.