Creating reasons for POS transactions and sessions

An event might occur during a transaction or a session that would be useful to record in order to follow up later. Reasons can be used to create a set of predefined comments to label transactions or a session with certain events.

Note: If you want to POS operators to enter custom comments, no further setup is required.

1. In Cinema Manager > Maintenance, create a new Reason
2. Enter the required comment text as the Reason.
3. For example: Shortchanged customer, POS crashed during transaction
4. Set the Reason Type to Transaction Comment.
5. Click Save.
6. Repeat steps 1–4 for any other predefined comments you wish to create.

See also:

• Requiring reasons from POS operators