Configure POS to accept various cards on different hardware. Cards accepted on POS include Loyalty cards, staff cards, and credit or debit cards.
When financial cards are processed on a separate payments terminal, such as a PIN pad, you can't process company cards on the same terminal. This is because the payment provider doesn’t return the full card number for financial cards. Full financial card numbers are only handled by Payment Server, not by POS.
However, the full card number is required for company cards. For example, the full card number uniquely identifies a Loyalty member. Company cards must thus be processed using a barcode reader or swipe reader instead.
Scenarios and configurations
The scenarios below describe how POS processes payments with different cards based on the hardware settings configured in Back Office.
Scenario 1
Workstation configuration
Workstation settings under Input Devices:
| Workstation setting | Value |
|
Stripe Reader |
Pinpad |
|
Integrated payments |
Selected |
|
Use POS Stripe Reader for Card Payment |
Selected |
|
Use POS Stripe Reader for Loyalty |
Selected |
|
Security Reader Type |
Magnetic Stripe Reader |
Payment Type settings:
| Payment Type | Payment Type setting | Value |
|
Credit Card |
Use External Stripe Reader for Card Payment |
Selected |
|
Gift Card |
Use External Stripe Reader for Card Payment |
Cleared |
Payment processing
| Payment | Processing |
|
Credit/debit payment |
The sale is processed on the PIN pad |
|
Gift card payment |
Card number must be returned from the PIN pad. This is possibly an issue if the customer has gift cards that conflict with the credit-card BIN range. |
|
Find booking |
PIN pad button is displayed: Goes to PIN pad (ReturnCardNumber request) |
|
Loyalty |
No PIN pad button displayed. Keyboard wedge reader works. |
|
Security (staff cards) |
Always goes to the PIN pad (ReturnCardNumber request) |
Scenario 2
Workstation configuration
Workstation settings under Input Devices:
| Workstation setting | Value |
|
Stripe Reader |
PIN pad |
|
Integrated Payments |
Selected |
|
Use POS Stripe Reader for Card Payment |
Selected |
|
Use POS Stripe Reader for Loyalty |
Selected |
|
Security Reader |
Magnetic Stripe Reader |
Payment Type settings:
| Payment Type | Payment Type setting | Value |
|
Credit Card |
Use External Stripe Reader for Card Payment |
Selected |
|
Gift Card |
Use External Stripe Reader for Card Payment |
Selected |
Payment processing
| Payment | Processing |
|
Credit/debit payment |
The sale is processed on the PIN pad |
|
Gift card payment |
A purchase request is sent to the PIN pad instead of requesting the card number |
|
Find booking |
Card number is returned from the PIN pad |
|
Loyalty |
No PIN pad button is displayed. The keyboard wedge reader works. |
|
Security (staff cards) |
Always goes to PIN pad (ReturnCardNumber request) |
Scenario 3
Workstation configuration
Workstation settings under Input Devices:
| Workstation setting | Value |
|
Stripe Reader |
Keyboard Wedge |
|
Integrated Payments |
Selected |
|
Use POS Stripe Reader for Card Payment |
Not selected |
|
Use POS Stripe Reader for Loyalty |
Selected |
|
Security Reader |
Magnetic Stripe Reader |
Payment Type settings:
| Payment Type | Payment Type setting | Value |
|
Credit Card |
Use External Sripe Reader for Card Payment |
Selected |
|
Gift Card |
Use External Stripe Reader for Card Payment |
Selected |
Payment processing
| Payment | Processing |
|
Credit/debit payments |
Goes to PIN pad |
|
Gift card payment |
Always goes to the PIN pad as PURCHASE or CARD_BALANCE instead of GETCARDNUMBER |
|
Find booking |
Must use Magnetic Stripe Reader |
|
Loyalty |
Must use Magnetic Stripe Reader |
|
Security (staff cards) |
Must use Magnetic Stripe Reader |
Scenario 4
Workstation configuration
Workstation settings under Input Devices:
| Workstation setting | Value |
|
Stripe Reader |
Keyboard wedge |
|
Integrated Payments |
Selected |
|
Use POS Stripe Reader for Card Payment |
Selected |
|
Use POS Stripe Reader for Loyalty |
Selected |
|
Security Reader |
Magnetic Stripe Reader |
Payment Type settings:
| Payment Type | Payment Type setting | Value |
|
Credit Card |
Use External Stripe Reader for Card Payment |
Selected |
|
Gift Card |
Use External Stripe Reader for Card Payment |
Not selected |
Payment processing
| Payment | Processing |
|
Credit/debit payments |
Goes to PIN pad |
|
Gift card payment |
Must use Magnetic Stripe Reader |
|
Find booking |
Must use Magnetic Stripe Reader |
|
Loyalty |
Must use Magnetic Stripe Reader |
|
Security (staff cards) |
Must use Magnetic Stripe Reader |
Scenario 5
Workstation configuration
Workstation settings under Input Devices:
| Workstation setting | Value |
|
Stripe Reader |
PIN pad |
|
Integrated Payments |
Selected |
|
Use POS Stripe Reader for Card Payment |
Not selected |
|
Use POS Stripe Reader for Loyalty |
Selected |
|
Security Reader |
Magnetic Stripe Reader |
Payment Type settings:
| Payment Type | Payment Type setting | Value |
|
Credit card |
Use External Stripe Reader for Card Payment |
Selected |
|
Gift Card |
Use External Stripe Reader for Card Payment |
Not selected |
Payment processing
| Payment | Processing |
|
Credit/debit payments |
Goes to PIN pad |
|
Gift card payment |
Always goes to the PIN pad as PURCHASE or CARD_BALANCE instead of GETCARDNUMBER |
|
Find booking |
Goes to PIN pad |
|
Loyalty |
No PIN pad button displayed. The keyboard widget also works. |
|
Security (staff cards) |
Must use Magnetic Stripe Reader
|
Scenario 6
Workstation configuration
Workstation settings under Input Devices:
| Workstation setting | Value |
|
Stripe Reader |
Keyboard wedge |
|
Integrated Payments |
Selected |
|
Use POS Stripe Reader for Card Payment |
Selected |
|
Use POS Stripe Reader for Loyalty |
Selected |
|
Security Reader |
Magnetic Stripe Reader |
Payment Type settings:
| Payment Type | Payment Type setting | Value |
|
Credit card |
Use External Stripe Reader for Card Payment |
Selected |
|
Gift card |
Use External Stripe Reader for Card Payment |
Not selected |
Payment processing
| Payment | Processing |
|
Save credit/debit card information for a check |
Goes to PIN pad |
|
Credit/debit payments |
Goes to PIN pad |
|
Gift card payment |
Must use Magnetic Stripe Reader |
|
Find booking |
Must use Magnetic Stripe Reader |
|
Loyalty |
Must use Magnetic Stripe Reader |
|
Security (staff cards) |
Must use Magnetic Stripe Reader |
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