Firing held items in checks

Ask the kitchen to start preparing items that have been ordered and held against a check.

1. In POS, open the Checks page.
2. Select a check line that has the Held icon displayed next to it.

   Note: The check items will be loaded into the Order window and POS will return to the Main Selling Screen. The first held item in the order will be selected automatically, and the Held button that is normally at the bottom of the order window will turn into the Fire button (flames).

3. Press the Fire button to fire the held item in the check.
4. Select any other held items in the order and press fire.

The system setting SendHeldItemsToPrepareArea determines whether or not fired items are displayed on the Kitchen screen, and whether or not they are printed on Prepare Slips, with any extra indicating text.

Tip: It's also possible to fire items by locating the order on the prepare & pickup screen, particularly if they are not ordered against a check.

See also

• About Hold & Fire
• Setting up Hold & Fire operations at POS
• Holding items from the kitchen at POS
• Firing held items from the Kitchen screen
• Improving meal delivery with automatic hold and fire