Order-ready notifications are available at POS for any items that require preparation in the kitchen (Cinema Manager > Items > Prepare Pickup).

Before you begin

Ask your Vista representative to complete the setup for your SMS notifications. 

For Vista staff: Setting up SMS messages for order-ready notifications

Setting up a POS workstation for order-ready notifications

Order-ready notifications are sent to a patron's mobile via text message. In Cinema Manager, you'll need to enable a prompt to collect these details during an order.

Follow these instructions to turn on the prompt for individual workstations in Cinema Manager:

Tip: You can also enable this prompt on Function Template forms.

1. Open Cinema Manager > Maintenance > Workstations > {workstation name} > Prompts.
2. Select Prompt for Details for Order-Ready Notifications.
3. If your customer-facing displays are touch-enabled, your patrons can enter their own details at POS. To configure this, select Customer Monitor is Touch-Enabled on the Monitors tab in the Secondary Display section.

   Note: If you don't select this option, you can still collect mobile details, but patrons must provide these to the POS operator verbally.

4. This workstation can now collect patron details for order-ready notifications.

Setting up the Kitchen screen for order-ready notifications

Order-ready notifications are sent to patrons once the Made button has been tapped on the Kitchen screen.

Follow these instructions to turn on the Made button for your kitchen screen:

1. Open Cinema Manager > Maintenance > Workstations > {workstation name} > Service Area.
2. Select Show Made Button.

You now have the Made button available on your kitchen screen. When you select the Made button, Vista Notifier will send an SMS order-ready notification to the mobile number collected at POS.