There are a number of auditing and security options available at POS.
Tracking POS operator activites
POS operator activity is tracked by keypress activity and recorded in the user log. User logs are available to view in Cinema Manager under Sales Sessions or Historical Sales Sessions by selecting View session details > Session activity.
Tip: You can limit the view by severity level with the Minimum severity level to display filter. Severity levels range from of 0 (least severe) to 9 (greatest risk of fraud or security breach). The level at which the keypress activity is recorded, is controlled by the UserLogSeverityLevel system setting in Cinema Manager.
You can also view keypress activity using the following reports in Cinema Manager:
- Risk Dashboard Report
- Audit POS Session by User.
Ticket type, concession and refund security levels
You can assign security levels to ticket types and concession types so that they require supervisor sign-off before being add to an order. This means that when selling an item with a security level in place, and the operator does not meet this security level, POS will prompt for a supervisor to confirm the item can be added to an order.
You can also ensure all refund options are configured to require various levels of security for approval.
POS button security levels
Any button can have a security level defined from 0 - 9 which represents the level of security required by a user to use the button. A security level of 99 means that no security approval is required. A level of -1 will prompt POS to display a message box stating the button is unavailable.
Security-related system settings
| Setting | Default Value | Description |
|
SecurityMaxAccessAttempts |
5 |
The maximum number of times a user may attempt to logon before becoming disabled. If the user becomes disabled, they can be reset in Back Office User Maintenance. |
|
PINNumberGeneration |
Random |
Determines how a user can change their PIN. Options include: Random - PIN can only be randomly generated within User Maintenance. Enter - PIN can be entered in Back Office User Maintenance, Back Office Logon form or POS. PIN can also be randomly generated in User Maintenance. |
|
UserNoAutoGenerated |
No |
Determines if the User ID is auto-generated by Vista when creating a new user in Back Office User Maintenance. Options include: Yes - The next number will be automatically allocated when a new user is created. No - A User ID will need to be manually entered when a new user is created. |
|
POSLogonForm |
Numeric |
Defines if the POS user must logon using only numeric characters or using alphanumeric character when logging onto Point of Sale. Options include: Numeric - User ID or numeric only User Name Alphanumeric - User Name only |
Security Reader System Settings
POS supports the use of magnetic stripe card or barcode readers instead of keypad or keyboard entry for terminal logon and security override.PIN
Two groups of system settings enable the security reader and control the mode of operation.
POS Operator System Settings:
| Setting | Description |
|
LogonUseReader |
Controls whether POS will use a card or barcode reader etc. when a user logs onto a POS terminal. Unless set to Yes, standard manual user/password entry will be required regardless of workstation and user configuration. |
|
LogonAllowManualEntry |
Controls whether POS will allow manual entry for a POS User Logon when the 'LogonUseReader' setting is set to Yes. When set to Yes, manual entry is permitted using the Manual button. When set to No, the operator cannot sign onto the terminal without their magnetic stripe or barcode identification. |
|
LogonRequirePIN/Password |
Controls whether POS requires PIN or password entry after user validation at POS logon. If the setting is No, the logon will proceed to completion after the User ID is validated. This setting also controls the manual logon validation process. |
Management Staff System Settings:
| Setting | Description |
|
SecurityUseReader |
Controls whether Supervisors will use a card or barcode reader etc. when accessing a POS terminal to authorise a transaction e.g. refund. Unless set to Yes, standard manual user/password entry will be required regardless of workstation and user configuration for the supervisor. |
|
SecurityAllowManualEntry |
Controls whether POS will allow manual entry for a Supervisor logon when the 'SecurityUseReader' system setting is set to Yes. When manual entry is permitted, the logon progress box has a Manual button to allow the standard manual authorisation. If the setting is set to No, the Supervisor cannot access the terminal without magnetic stripe or barcode identification. |
|
SecurityLogonAfterCashUpPrint |
The security level (0–9) required to log on after a user has printed a cash-up slip. Choose 99 for no security. |
|
SecurityRequirePIN/Password |
Controls whether POS requires PIN or password entry after Supervisor validation. If the setting is set to No, the logon will proceed to completion as soon as the User ID is validated. This setting also controls the manual logon validation process for supervisors. |
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