Setting up living tickets

Use paperless ticketing to reduce waste and monitor customer journeys.

1. Configure your Localisation setting
   1. In Cinema Manager go to Maintenance > Site > Location details > Date, time and currency format.
   2. In the Localisation field, select your country.
   3. Save
2. Contact your Vista representative to perform the following actions:
   1. Set up Horizon producers to send living-ticket data.
   2. Enable journey features.
   3. Update the Kiosk.ini file.
3. Customise the living-ticket components.
4. Set up living tickets on a POS workstation.
   1. In Back Office, open the Workstations cabinet, and select your workstation.
   2. If your customer-facing displays are touch-enabled, your patrons can enter their own details at POS. To configure this, select Customer Monitor is Touch-Enabled on the Monitors tab in the Secondary Display section.

      Note: If you don't select this option, you can still use the living ticket, but patrons must provide their contact details to the POS operator verbally.

   3. Under the Paperless Delivery Method section, select Email.
   4. Select Email to use as the Default delivery method at Kiosk.
   5. Save.
5. (Optional) Set up living tickets on a kiosk.
   
   1. In Cinema Manager, open the Workstations cabinet, and select your workstation.
   2. Under the Paperless Delivery Method section, select Email.
   3. Select Email to use as the Default delivery method at Kiosk.
   4. Save.
6. (Optional) Set up living tickets alongside contact tracing.

See also:

• Living tickets
• Customising living tickets
• Setting up living tickets alongside contact tracing
• Language support for living tickets