Add or modify a person type from Loyalty Admin > Configuration > Person Types.
Header section
Option | Allowed Values | Description |
Name |
|
A customisable name for this Person Type. |
Customer Service (Limit this Person Type to Customer Service functions only) |
Cleared Selected |
Limits the Person Type to the functions available in the Customer Service portal. These functions can be further restricted in Section 2 Customer Services. |
Section 1 Loyalty Admin
Option | Allowed Values | Description |
Allow Points Adjustment |
Cleared Selected |
Allows adjustment of Member points in Loyalty Admin. |
View Amend Access |
Cleared Selected |
Determines whether the View/Amend Access button is visible for this Person Type on the Add/Modify Person page. Note: View/Amend Access does not apply to Person Type Member. |
Allow Deletion |
Cleared Selected |
Determines whether this Person Type can delete records in list views. Note: The user must log out and log back in to Loyalty for this to take effect. |
Section 2 Customer Services
Option | Allowed Values | Description |
Allow Member Sign Up |
Cleared Selected |
Allows the Person Type to perform member sign-ups on the Customer Service portal. |
Allow Member Edit |
Cleared Selected |
Allows the Person Type to edit Member records on the Customer Service portal. |
Allow PIN Reset |
Cleared Selected |
Allows the Person Type to reset PINs on the Customer Service portal. |
Allow Card Replacement |
Cleared Selected |
Allows the Person Type to perform a card replacement on the Customer Service portal. |
View Member Transactions |
Cleared Selected |
Allows the Person Type to view member transactions on the Customer Service portal. |
View Member Recognitions |
Cleared Selected |
Allows the Person Type to view member Recognitions on the Customer Service portal. |
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