Active

Cleared

Selected

The status of the notification. This will be selected, by default, for new notifications.

Description

1–50 characters

A mandatory description that appears in Loyalty Admin.

Notification Method

SMS

Push

Email

The technology by which you want to send the notification to the patron.

This field will be greyed out for existing notifications.

Notification Type

Date Based

Session Start

Session End

Recognition Expiry

Points Expiry

Friend Code Used

Push notifications can be configured for different purposes.

For example: You could configure a Session End notification to capture customer ratings of films, food, and overall experience.

Note: This field will only appear when Notification Method is set to Push.

Tags

Values vary depending on Notification Type

Parameters that are replaced in the email with relevant data

Subject

Free text field

Email subject line

Message

Free text field

Email body

Notification Type

Points Earned

Points Payment

Points Payment Refund

PIN Changed

The type of notification you want to send. Each value relates to a message template in Vista Notifier that is fully customisable.

Balance Type

Any configured Balance Type

The Balance Type you want to trigger the notification.

Note: This list box does not apply when the Notification Type PIN Changed is selected. It will also be greyed out for existing notifications.

Members

All Members

Loyalty Members Only

Anonymous Only

The members this notification will be sent to.

Rule

Any configured Rule

The criteria a member must meet before they will receive this notification.

For example: Transactions over $15

Club

Any

A specific club

The club you want to receive the push notification.

Level

Any

A specific club level

The level of club membership you want to receive the push notification.

Time To Send

Determines when the push notification will be sent, depending on the Notification Type:

Date Based: the date and time at which you want the push notification to be sent.

Session Start or Session End: the number of days, hours, or minutes before the session starts, or after it ends, that you want the notification to be sent.

Recognition Expiry: the number of days, hours, or minutes before the Recognition expires that you want the notification to be sent.

Points Expiry: the number of days, hours, or minutes before the points expire that you want the notification to be sent.

Note: Recognitions and points expire at midnight, so set the Time to Send for Recognition Expiry or Points Expiry accordingly. For example: If you want to notify patrons at 9am on the day of expiry that a Recognition is going to expire at midnight, set Hours to 15.

Recurrence

Number + Unit (Days, Weeks, Months, Years)

The time after which a recurring notification will be re-sent.

Push Message

1–140 characters

The initial message that will appear on the mobile device.

Send Email When Member Not Opted in for Push Notifications

Cleared

Selected

Determines whether an email is sent when a member has not opted in for push notifications.

The email message is configured in Section 4 Email.

Note: This checkbox is only visible if Notification Type is set to Session End.

Action Required

Launch Application

Open Movie List

Open Movie

Open Recognition

Open URL

Open Booking

The action the mobile device will perform when a person taps the push notification.

Movie

The particular film whose page you want to be displayed when a patron taps a push notification.

This field is required if Action Required is set to Open Movie. However, if Notification Type is set to Session Start or Session End, you will not need to specify a film here, as it will be inferred.

Recognition

Any configured Recognition

The Recognition you want to display if a patron taps the notification.

For example: Free small popcorn with any regular-size drink.

This field is required if Action Required is set to Open Recognition. However, if Notification Type is set to Recognition Expiry, you will not need to specify a Recognition here, as it will be inferred.

URL

Valid URL

The URL you want to display when a patron taps the push notification.

This field is required if Action Required is set to Open URL.

Tags

Member Full Name

Member First Name

Member Last Name

Club Name

Level Name

Current Points Balance

Balance Type Name

Session Time

Movie Name

Recognition Name

Recognition Expiry Date

Recognition Points Cost

Recognition Quantity

Recognition POS Message

Points Expiry Date

Use this control to add tags to the Message.

The tags available here will depend on the Notification Type.

Note: If Movie Name is used with a Recognition Expiry notification, and a Recognition is not related to a Film, no notification will be sent for that Recognition.

Title

1–50 characters

The title that will appear when the full message is viewed in your mobile app.

Message

1–1000 characters

The full message that will be viewable in your mobile app.

Tags

Member Full Name

Member First Name

Member Last Name

Club Name

Level Name

Current Points Balance

Balance Type Name

Session Time

Movie Name

Customer Ratings URL

Allows an administrator to add tags to the Message. In the email, these tags will be replaced by the information they represent.

For example: Member First Name will be replaced by the actual first name of the member who is receiving the message.

Subject

The Subject line that will appear in the email. This can include Tags.

Message

The body text (main message) of the email. This can include Tags.