The Payment screen displays payment types set up in Cinema Manager. Restrictions on payment types may be present, depending on settings. Change, rounding and totals are calculated and displayed.

The Complete button will only activate once the payment amount is equal to or greater than the amount outstanding. Several payment types may be used to cover the purchase amount.

The following examples include:

• Using the Fast Cash button
• Paying in cash
• Paying with a cheque
• Paying with EFTPOS
• Cash advance request
• Paying with a credit card
• Paying with a loyalty card
• Paying as a debtor
• Paying with an electronic gift card or a stored value card
• Paying with a payment voucher or gift certificate
• Paying with two different payment methods
• Two customers paying for a single order
• Closing a check with a small imbalance

For these examples, the customer owes $26.83 in purchases.

Note: These examples do not include tips. These examples also assume the buttons have been made available in the POS Button Layout for the relevant workstations. 

Other payment scenarios:

• Paying an order in separate payments by value at POS
• Paying off split checks at POS
• Processing tips at POS
• Using stored value cards

Using the Fast Cash button

This button is useful if a customer has exact change or the operator would like to process the cash sale quickly and can easily work out change (if required). The Payment screen is bypassed and the order is completed after this button is pressed.

Cash payments can be processed directly only if the button is authorised for the workstation.

1. Enter an order as normal.
2. Press the Fast Cash button.
3. Give customer change from the cash drawer if necessary.

Paying in cash

1. Press the Cash button.
2. Enter the amount (26.80) into the Cash screen.

   Note: The keypad will only appear if the Mandatory Entry checkbox has been checked for the payment type. If not, cash will default to the amount outstanding and Steps 2 - 3 can be skipped.

3. Press the Enter button.
   If rounding applies, it is calculated and shown on the Payment screen.
4. Press the Complete button to complete the order.

Paying with a cheque

1. Press the Cheque button.
2. Verify the cheque details are correct.
3. Press the Complete button to confirm the cheque payment for the order.
4. Verify the cheque details are correct and press Yes.

Paying with EFTPOS

1. Press the EFTPOS button.
2. Swipe the card.
3. Press the Yes button in the message to approve the transaction.
4. If the transaction is declined, press the No button. The order will remain unpaid and the customer will need to pay with another payment method or start over.
5. Press the Complete button to complete the order.

Cash advance request

Cash advance requests can be done at the time of purchase, but it is not necessary to complete an order when a cash advance is requested. Cash advances can be completed independently from orders.

1. Press the EFTPOS ADV button (or equivalent advance button).
2. Enter the amount of the cash advance into the prompted keypad.
3. Press the Enter button.
4. Select a payment type to pay for the order and cash advance.
5. Continue with the payment process of the payment type.
6. Press the Complete button to confirm the payment.

A receipt prints for the customer to sign. The cash drawer opens to allow the cash advance to be given to the customer.

Paying with a credit card

There may be two ways to process a credit card payment depending on payment button configuration:

• A credit card button may be available on the Main screen, beside the Fast Cash and Payment button. This button works in a similar way to the Fast Cash button, it bypasses the Payment screen to process the transaction faster.
  The button could be configured if credit cards are commonly used as a payment method. The Credit Card button is configured on the Payment Button Maintenance screen.
• The other method is using the Payment screen, this is how normal transactions are processed. The Payment screen is first activated, then the payment type is selected.

Using the main screen credit card button

1. Enter the order as normal.
2. Press the Credit Card button located on the Main screen (beside the Fast Cash and Payment buttons).
3. Swipe the credit card or enter the number manually into the keyboard.

   Note: If an external PINPAD device is used, a third party screen will appear instead of the Vista screen shown above.

4. Enter the Expiry Date and Name belonging to the credit card.
5. Press the Enter button.
6. Press the Yes button to verify the credit card expiry date and signature.
   Press the No button if the transaction is declined or if the expiry date and signature are not valid.
   The order will remain unpaid and the customer will need to pay with another payment method or start over.

Using the payment screen

1. Press the Credit Card button (different buttons may be displayed for different credit cards, that is, Visa, Amex, Diners).
2. Swipe the credit card or enter the number manually into the keyboard.

   Note: If an external PINPAD device is used, a third party screen will appear instead of the Vista screen shown above.

3. Enter the Expiry Date and Name belonging to the credit card.
4. Press the Enter button.
5. Press the Yes button to verify the credit card expiry date and signature.
   Press the No button if the transaction is declined or if the expiry date and signature are not valid. The order will remain unpaid and the customer will need to pay with another payment method or start over.
6. Press the Complete button to complete the payment.

Paying with a Loyalty Card

1. Press the More button to reveal all the buttons on the Main screen.
2. Press the Loyalty Payment button.
3. Swipe the loyalty card.
4. Select the ticket types required.
5. Loyalty tickets will display in blue at the top of the Alternate Ticket screen.
6. Press the Yes button to confirm.
   This will confirm that the customer would like to take the ticket at the discounted loyalty price (this will usually incur a cost of points).
   This information is also displayed in the Order Window.
7. Press the Payment button on completion of the order.
8. View the Payment screen. The balance of loyalty points will be displayed.
   The customer can use their loyalty card for payment if sufficient points are available.
9. Press the Loyalty button.
10. Process the remainder of the sale as normal.

Note: Updated loyalty customer details will be re-displayed after payment is complete if the Cinema Manager system setting LoyaltyConfirmMessageRequired is set to Yes. 

Paying as a debtor

Paying as a debtor will add the purchase amount to an account. Debtor accounts differ from Checks as they cannot be created or paid off in POS, they are paid off in Cinema Manager in Check Maintenance.

1. Press the Debtor button.
2. Press an account from the Account Payment screen and press Select.
3. Press the Complete button to confirm the payment.

Paying with an electronic gift card or a stored value card

Electronic gift cards can be sold to customers with a pre-defined value and then used as a payment mechanism. The value of an electronic gift card can also be defined at POS.

1. Press the Gift Card or SVCard button.
2. Press the Yes button to approve the transaction (if the card has sufficient funds).
   Press the No button if the transaction is declined (if card had insufficient funds).
   The order will remain unpaid and the customer will need to pay with another payment method or start over.
3. Press the Complete button to confirm the payment.

Paying with a payment voucher or gift certificate

Eligible sessions can be paid for with a Voucher or Gift Certificate in POS. 

1. Select the item to purchase.
2. Tap the clappy hands button to access the payment screen.
3. Scan the barcode.
4. If valid, the voucher appears on the payment screen.

Note: If the payment voucher or gift certificate does not scan, press the Payment button and enter the barcode manually.

Paying with two different payment methods

For example: $10 voucher and balance in cash.

1. Press the appropriate payment voucher button (e.g. $10 voucher).
   If a payment type without a specified amount is used, then the amount on the first payment method will need to be entered. 
2. Press the Cash button for the remaining amount.
3. Press the Complete button to complete the order.

Two customers paying for a single order

Example: EFTPOS and Credit Card.

1. Press the Amount button.
2. Enter the amount for the first payment into the keypad.
   Example: One customer would like to pay for their ticket.
3. Press the Enter button.
4. Press the EFTPOS button.
5. Press the Yes button to approve the transaction.
   Press No if the transaction was declined. The order will remain unpaid and the customer will need to pay with a different payment method.
6. Press the Credit Card button to pay the remaining amount.
7. Swipe the credit card or enter the number manually into the keyboard.
8. Enter the Expiry Date and Name belonging to the credit card.
9. Press the Enter button.
10. Press the Yes button to verify the credit card expiry date and signature.
    Press the No button if the transaction is declined or if the expiry date and signature are not valid. The order will remain unpaid and the customer will need to pay with another payment method or start over.
11. Press the Complete button to complete the order.

Paying with a check

1. Press the Check button on the Payment screen.
2. Select the Check from the Check list.
   

   Note: Open checks will be listed first, then closed checks.

3. Press the Complete button.
   The order will be completed if the order amount is not greater than the limits set.
   If the order is over one of the limits, it will be highlighted in red.
   If the Complete button is pressed when one of the limits is over, a warning message will appear.

Closing a check with a small imbalance

The Force Close Check button allows operators to close a check even when it has a small imbalance.

If an open check’s balance is below the configured threshold, you will be able to press the Close Tab button as you would with a fully paid check. Any balance over a configurable amount requires manager approval to close.

1. On the Checks page, select an open check, or press Select check, select an open check, then press More.
2. Press Force Close Check.
3. Enter manager approval if required.
4. Select a reason if prompted.

See also:

• Making a payment at POS
• POS Designer: POS Button Layout form