Use manual recognitions to allocate a one-time recognition to a Loyalty member or group.

Before you begin

• Create the Recognition.

  Note: When creating the Recognition, select Manually Select Recognition. This makes the recognition available for manual allocation on this form.

Steps

1. In Loyalty, go Loyalty Admin > Members > Manual Recognitions.
2. Use the Lookup function to search for the member you want to allocate the recognition to.
3. Alternatively, enter the relevant Group to allocate the recognition to all members within that group.

   This requires you to have set up a Rule and Group to define the selection of eligible members.

4. Enter a Note explaining the reason for allocating the recognition.
5. In the Name drop-down menu, select the recognition to award.
6. Enter the Total Available to each member being awarded the recognition.
7. Select an Expiry Date for this instance of the recognition.
8. (Optional) Confirm or enter a Points Cost, and the Balance Type to deduct the points from.
9. If the recognition is configured with Reward needs to be Collected, select a Pick-up Site.
10. Click Save.

See also:

• Manual recognitions
• Manual Recognitions page