This report displays keystrokes performed by the selected POS operator or operators. This is useful when tracking any suspicious transactions and can be compared to recorded CCTV footage.
The report is arranged into sections for each date and user, and lists the key presses in order of time. This is useful when tracking any suspicious transactions.
- Using the Severity Level prompt will allow filtering of the severity of key presses by the operator. The level selected for the report will determine from which level the report will display. The report will display key presses from the level selected and all higher levels of key presses.
- To display all key presses, select level 1.
- The report will section into users and dates and list key presses in order of time.
Terms Used
| Term | Description |
|
Time |
The date of the session will be displayed above the key press times. The time the key press occurred is displayed beside each key press in the report. The time includes seconds. |
|
Severity |
The severity level of the key press. The higher the number, the more severe the key press. Higher severity transactions will be highlighted in appropriate colours. High severity transactions include deletions and voids. |
|
Action |
The type of transaction the operator performed in POS. |
|
Description |
A more detailed description of the corresponding action performed by the operator. This helps further tracking of the key presses. |
|
Quantity |
The quantity corresponding to the description and action will be displayed for appropriate transactions. |
|
Price |
The price corresponding to the description and action will be displayed for appropriate transactions. If the transaction involves a foreign currency payment type, the amount of foreign currency appears in this column. |
|
Value |
The value of the transaction, this will correspond with the description and action of the transaction and only be displayed if appropriate. If the transaction involves a foreign currency payment type, the converted value in local currency appears in this column. |
|
POS Session |
The session number identifying the POS session. A POS Session number is allocated to every new session created. |
|
Total Deletes/Aborts |
The total number of times Remove line and Start over are performed in the session. The total will not be filtered according to the severity level selected in the report, it will display the total for the entire session regardless of the level selected. |
|
Total Refunds |
The total number of refunds performed in the session. The total will not be filtered according to the severity level selected in the report, it will display the total for the entire session regardless of the level selected. |
|
Total |
The total value of POS Session transactions performed. The total will not be filtered according to the severity levels, it will display the total for the entire session regardless of the severity of transactions. The total will take refunds, deletes, voids and related transactions into consideration when calculating the total earnings for the session. |
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