Date Range

Only transactions in the specified date range are audited for actions with fraudulent risk.

User

Only transactions performed by the selected User are audited for actions with fraudulent risk.

The default is (all) users.

Workstation Group

Only transactions from Workstations in the selected Workstation Group are audited for actions with fraudulent risk.

The default is (all) Workstation Groups.

Workstation Name

Only transactions from the selected Workstation are audited for actions with fraudulent risk.

The default is (all) Workstations.

Over Under Threshold

The Over/Under By Amount section of the report lists users with POS sessions with variances that exceed the specified threshold, during the specified date range.

Example: If set to $50.00, the 10 users with the most POS sessions over or under by more than that amount are listed.

Include Factors in Risk Calculation

The Top 5 Flagged section of the report lists the five users whose transactions pose the greatest potential risk.

By default, All Factors from the other sections are included in calculating overall risk.

However, if Refunds and/or Discounts are always legitimate actions for your POS operators, the normal high usage may cause users to unnecessarily register in the Top 5 Flagged section. This may disguise other fraudulent behaviour.

This prompt can be used to exclude Refunds and/or Discounts from the calculation of the Top 5 Flagged section.

The system setting RiskDashboardFactorsDefault can be used to determine the default value of this prompt.

Percentage of Average Transaction Threshold

Sets the percentage of an average transaction value, below which all transactions will be flagged as potentially suspicious.

Example: If you set the percentage threshold to 10 and your average transaction value is $8.00, then all transactions with a value of less than $0.80 will be flagged as suspicious.

Deletes

Statistical record of lines removed (recorded as per details supplied at the prompt screen).

Aborts

Statistical record of start overs (recorded as per details supplied at the prompt screen).

Refunds

Statistical record of refunds (recorded as per details supplied at the prompt screen).

Open Drawers

Statistical record of open drawers (recorded as per details supplied at the prompt screen).

Cash Drawer Open $0 Sale

Statistical record of times the cash drawer was opened and recorded $0 sale (as per details supplied at the prompt screen).

Transactions Involving Discount

Statistical record of transactions involving discounts (recorded as per details supplied at the prompt screen).

Over/Under By Frequency

Statistical record of Over/Under frequency (recorded as per details supplied at the prompt screen).

$0 Transactions with Delete Button Pressed

Statistical record of $0 transactions with the deleted button pressed (recorded as per details supplied at the prompt screen).

Over/Under By Amount

Statistical record of Over/Under amount (recorded as per details supplied at the prompt screen).

Top 5 Flagged

This is a record of the 5 most flagged users (recorded as per details supplied at the prompt screen). These figures incorporate all of the above statistical records.

Name

The name of the operator who has performed transactions which have been recorded in the Risk Dashboard report.

Number (No)

The number of a particular type of transactions performed (that are applicable to the Risk Dashboard). For instance, deletes, aborts or refunds.

% of Trans

The percentage of all transactions per user that a potential risk transaction accounts for (i.e. Peter Jacobs allowed 22 deletes, which was 5.5% of his total transactions).

$ Value

This is the total monetary value of each users transaction record in a potential risk category.

Over

This refers to the number of overs recorded per user for the selected time period. The figures generated here will depend on the amount of time this report is run over, and the monetary variation record that is entered in the 'Over Unders Threshold' field in the prompts section of this report.

Under

This refers to the number of unders recorded per user for the selected time period. The figures generated here will depend on the amount of time this report is run over, and the monetary variation record that is entered in the 'Over Unders Threshold' field in the prompts section of this report.

$ Variation

The monetary variation when taking Over/Under figures into account.