This report shows all Box Office refunds, swaps and voids that have been made by cashiers for the date/time period selected. This data is identical to the Box Office Refund By User Report.
Fields include username, transaction number, ticket type, film, session date and time, how long after the session started the void/refund/swap occurred and the value of refunds/swaps/voids. Refund transactions are displayed in chronological time and date. Void Swap and Refund values are gross figures.
BO Refund Audit By Date
This report shows all Box Office refunds, swaps and voids that have been made by cashiers for the date/time period selected. This data is identical to the Box Office Refund By User Report.
Fields include username, transaction number, ticket type, film, session date and time, how long after the session started the void/refund/swap occurred and the value of refunds/swaps/voids. Refund transactions are displayed in chronological time and date. Void Swap and Refund values are gross figures.
Report prompts
| Prompt | Description |
|
Date Range |
The report can be run over the period selected by the user and will only display refund data that relates to concessions sold during the selected period. |
|
Restrict Session Date or Refund Date |
Session Date and Time: the report displays all refunds for sessions which occurred within the specified date range. Refund Date and Time: the report displays all refunds which occurred within the specified date range, regardless of the date of the sessions for which tickets were refunded. |
|
Cinema Name |
For cinema complexes that operate more than one cinema, users have the option of running the report for a single cinema, rather than the entire cinema complex. In this case only refund data for the selected cinema will be calculated and displayed. |
|
Workstation Group |
Allows the user to view sales data for the selected workstation groups. Examples of workstation groups are Box Office, Concessions, Kiosk. |
|
Workstation Name |
The name of the individual tills or selling points. These are set and maintained in Workstation Maintenance. |
|
User Name |
Allows the user to view all cashiers refund data or display them individually. |
|
Mins After Session |
Allows the user to filter data by the number of minutes that passed before the ticket was refunded. |
Terms used
| Term | Description |
|
Refund: Date/Time |
The time/date that the refund/swap/void was processed. |
|
User Name |
The name of the Workstation Operator who processed the refund/swap/void. |
|
Workstation |
The identifying name of the workstation from where the refund/swap/void was processed. |
|
Transaction Number |
Unique number assigned to the transaction for identification purposes. |
|
Ticket Type |
The name of the ticket that was refunded/voided/swapped. |
|
Film |
The film to which tickets were refunded/voided/swapped. |
|
Session: Date/Time |
Date and time of the session to which the tickets were refunded/voided or swapped. |
|
Minutes after Session |
The number of minutes after the session began that tickets were refunded/voided/swapped. |
|
Price |
The price of the refunded/swapped/voided tickets. |
|
Void/Swap/Refund: Qty and Value |
The number of and the monetary value that the voided/refunded/swapped tickets accounted for. |
See also:
Comments
0 comments
Please sign in to leave a comment.