The Daily Verification report provides information about the quantity and value of box office and concessions activities performed during the specified time period. This is includes ticket refunds and swaps, complimentary redemptions, and box office and payment voucher redemptions.
- This report can be run at the end of day for a site. It shows the total number of complimentaries, refunds, swaps and redemptions.
- You can match these numbers that have been entered at POS (for today’s POS sessions) and reconcile it with physical vouchers, passes, and refunds that the POS operators have returned.
The report can be printed to check the expected Quantity against the Physical number of vouchers and passes gathered from the day's cashup. The report can then be signed by the verifying staff member and kept on record.
Report Prompts
| Prompt | Description |
|
Date Range |
Transaction activity from the selected date range will be used to generate the report. The report can be run over multiple days, or a single day. |
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User |
Select a User to analyse only box office and concessions activities performed by the user. The default is (all) users. |
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Include Online Vouchers |
Determines whether or not online vouchers are counted in the report.
|
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Include Audit Detail |
Determines whether the report displays sections for Concessions Refunds, Ticket Reprints, Manager Overrides and Overall Over/Short values. |
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Over/Short Threshold |
The threshold value of the overall over/short amount to be included in the report. Note: Overall Over/Short will only be displayed on the report if Include Audit Detail is set to Yes. |
Terms Used
| Term | Description |
|
Refunds, Voids & Swaps |
This section lists the recorded quantity and value of ticket refunds, swaps and voids made during the selected date range. These can be compared with the actual receipts gathered during cashup. |
|
Box Office Redemptions |
This section lists the recorded quantity and value of vouchers used to redeem tickets during the selected date range. These can be compared to the actual vouchers gathered during cashup. |
|
Passes (Complimentaries) |
This section lists the recorded quantity of complimentaries used to redeem tickets during the selected date range. These can be compared to the actual comps gathered during cashup. |
|
Payment Vouchers |
This section lists the recorded quantity and value of payment vouchers used to pay for transactions. These can be compared to the actual vouchers gathered during cashup. |
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Qty |
The recorded quantity of ticket refund/swap/void receipts, ticket vouchers/complimentaries, or payment vouchers. |
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Value |
The value of tickets refunded/swapped/voided and vouchers redeemed. |
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Physical |
This column is left blank and allows the user to print the report and manually enter the actual number of refund/swap/void receipts or vouchers gathered during cashup for comparison. |
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Verifier's Name |
The name of the staff member who entered the checked the expected quantities and values against the actuals, and entered the Physical number. |
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Verifier's Name |
The signature of the staff member who entered the checked the expected quantities and values against the actuals, and entered the Physical number. |
|
Notes |
A section for the verifier to leave any comments concerning the report. |
See also:
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