Create a push notification to ask Loyalty members to rate their film and/or trailers after a session.

Before you begin

Ensure that the system setting VistaMessagingURL has been configured in Loyalty.

Setting up push notifications

1. On the Loyalty website, select Communications > Notifications > Add New Record.
2. Enter a Description.

   For example: Exit poll.

3. Select Push as the Notification Method.
4. Set Notification Type to Session End.
5. Select values for Members, Rule, Club, and Level.
6. Enter a Push Message.

   For example: Thank you for watching the film. Would you like to rate your experience?

7. (Optional) Enable back-up emails for members who have opted out of push notifications.
8. Set the Action Required to Open Booking.
9. Enter a Title and Message.

   Note: The title and full message will be visible once Vista Mobile is launched.

10. Use the Tags control to add tags to the Message.

    For example: [SessionTime] and [MovieName]

Redirecting email recipients

If Loyalty members have opted out of receiving push notifications, you can configure emails to be sent as prompts instead.

1. On the Loyalty website, select Send Email When Member Not Opted in for Push Notifications when creating the push notification.
2. Configure the system setting VistaConnectURL.
3. In Vista Connect, configure the system settings WebRoutingUrl and Mobile_IosUrlScheme.
   Email recipients will receive a URL redirecting them to a page for submitting their ratings.

Note: Loyalty members can also opt out of receiving emails. In this case, members will not receive any notification.

See also:

• Customer ratings
• Configure customer rating types
• System settings related to Customer Ratings