Lumos will soon offer refunds to patrons directly from your Web and Mobile sales channels. This should make life easier for patrons who have a change of plans, and reduce workload on your customer services staff.
At a glance
- More efficient refund process, removing the need for travel and contact.
- Removes barriers to purchase and builds trust between patrons and your cinema.
- Reduces the need for call-centre staff.
|Release status||Under development|
|Release date||2023 Q2|