Lumos will soon offer refunds to patrons directly from your Web and Mobile sales channels. This should make life easier for patrons who have a change of plans, and reduce workload on your customer services staff.
At a glance
- More efficient refund process, removing the need for travel and contact.
- Removes barriers to purchase and builds trust between patrons and your cinema.
- Reduces the need for call-centre staff.
Enhancement type | Functionality |
Release status | Under development |
Release date | 2023 Q2 |
ID | 1045010607 |
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