Released: Undo deposits in CashDesk – Help Centre

Also in Vista Classic

Users have the ability to undo deposits in CashDesk so that mistakes can be easily reversed.

At a glance

Deposits made in the current business day can be reversed.
Improve staff efficiency by reducing the need to contact Vista Support.

Easily undo a deposit

It's now possible to quickly and easily undo a deposit. Staff will be able to correct a mistake or amend a deposit without needing to contact Vista Support.

The deposit will need to meet these criteria:

The deposit has been made within the current business day, and the day is not yet closed in CashDesk.
The bank bag has not yet been despatched.
The source fund is still active or the sales session is not cashed up, and all values in the deposit can be returned to their source.
The user has permission to undo deposits.

If it's not possible to undo a deposit because it doesn't meet the criteria, the button will be greyed-out.

Cinema managers can choose which of their user groups have permission to undo a deposit, and for added security can also choose if a witness is required. A record of all deposits which have been undone is kept in the fund's Transaction History.