The Audit Membership Usage report provides details about how often membership cards are being used at each location, and which operators are performing the transactions.
This is useful to investigate staff members who may be abusing the loyalty system as you can search the card number to see how often it is swiped and by which operators.
Report Prompts
Prompt | Description |
Date Range |
Data from the selected time period will be used to generate the report. |
Split by Business Day |
If Yes is selected, the transactions made by each member will be grouped by business day and the Staff ID of the operator who processed the transaction. If No is selected, all transactions made by each member will be grouped together by the Staff ID of the operator who processed the transaction. |
Site |
Details will be displayed for transactions made by members at the selected cinema. To analyse transactions from all cinemas, select (all). |
Staff ID |
Details will be displayed for transactions performed by the operator with the specified Staff ID. To analyse transactions made by all operators, leave this field blank. |
Sales Channel |
Details will be disaplyed for transactions made through the selected sale channel. To analyse transactions made through all sales channels, select (all). |
Member ID |
Details will be disaplyed for transactions made by members with the specified Member ID. To analyse transactions from all members, leave this field blank. |
Member Card |
Details will be disaplyed for transactions made by members with the specified Member Card number. To analyse transactions from all members, leave this field blank. |
Balance Type |
Only transactions where the selected balance type was affected will be included in the report. Either a specific balance type can be selected, or (club default) can be selected to analyse the balance type configured as the Default Balance Type on each member's Club. To analyse all transactions, leave this field blank. |
Minimum Value |
Only transactions where the member earned over the specified number of points will be included in the report. To analyse all transactions, leave this field blank. |
Minimum Number of Transactions |
Only members who have made more than the specified number of transactions during the selected Date Range will be included in the report. To analyse all transactions, leave this field blank. |
Minimum Balance Earned |
Only members who have earned more than the specified number of points during the selected Date Range will be included in the report. To analyse all transactions, leave this field blank. |
Terms Used
Term | Description |
Date |
The date on which the member visited the cinema and performed at least one transaction. This column is only displayed if the Split by Business Day prompt is set to Yes. |
Member |
The name of the member. |
Membership ID |
The identification number of the member. |
Member Card |
The card number of the membership card assigned to the member. |
Member Email |
The member's email address. |
Sales Channel |
The sales channel through which the transaction was made. |
Staff ID |
The staff identification number of the operator who performed the transaction. |
Total Spend |
The total amount spent by the member. If Split by Business Day is set to Yes, this will be the amount spent by the member on each business day. If Split by Business Day is set to No, this will be the total amount spent by each member grouped by the Staff ID of the operator who performed the transactions. |
Number of Transactions |
The number of transaction made by the member. If Split by Business Day is set to Yes, this will be the number of transactions made by each member on each business day. If Split by Business Day is set to No, this will be the total number of transaction made by each member grouped by the Staff ID of the operator who performed the transactions. |
Balance Earned |
The number of points earned by the member. If Split by Business Day is set to Yes, this will be the number earned by the member on each business day. If Split by Business Day is set to No, this will be the total number earned by each member grouped by the Staff ID of the operator who performed the transactions. Note: If a Balance Type is selected in the prompts, this will be the points earned towards the selected balance type. |
Cinema |
The cinema at which the members' transactions were recorded. |
Site Total |
Totals for all transactions by all members at the corresponding cinema site are given for the Total Spend, Number of Transactions, and Balance Earned columns. |
See also:
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