Subscription email notifications are sent to members through Vista Notifier when recurring payments fail for the first time and/or at the time of a successful retry.

Before you begin

Check that Vista has installed Vista Notifier for you.

Steps

1. Create a Setting in Loyalty Admin.
2. Enter VistaMessagingURL as the Name.
3. Add the Vista Notifier URL under Value.
   1. You may need to ask a Vista representative for this.
4. Go to Communications > Notifications.
5. Create or modify a notification.
6. Select Email as the Notification Method.
7. Select a Notification Type for subscriptions:
   
   Successful retry of recurring payment
   Failure to process recurring payment
   Subscription Cancelled
   Subscription Extended
   Subscription Hold
   Subscription Hold Cancelled
   
   
8. Repeat steps 5-7 for each notification type for subscriptions.

See also:

• Creating a subscription