The Points transaction report in Loyalty provides detailed information about changes to members' points balances. Earning and spending of points is recorded, as well as adjustments made through Loyalty Admin. If a Reason for the points change is recorded, this will also be displayed.
For example: Customer service adjustment, Recognition: Free ticket for 100 points.
Report Prompts
Prompt | Description |
Date Range |
Data for changes to members' points balances during the selected time period will be used to generate the report. |
Cinema Complex |
Select a Site to analyse only changes to points balances that occurred at the selected site. The default is (all) sites. |
Card Number |
Enter a member's card number to analyse only changes to that member's points balances. The list all members, leave this field blank. |
Terms Used
Term | Description |
Trans Date/Time |
The date and time when the transaction or points adjustment took place. |
Trans Number |
The unique ID number of transaction. |
Site |
The Site at which the transaction took place. |
Balance Type |
The member's Balance Type altered by the transaction or adjustment. |
Adjustment Value |
The amount added to or subtracted from the corresponding member's Balance Type. If points are earned and spent in the same transaction, the Adjustment Value will be the net points value of the transaction. For example: If 20 points are earned and 12 points spent in the same transaction, the Adjustment Value will be 8. |
Reason |
If a Reason is recorded against the adjustment, it will be displayed here. For example: Customer service adjustment, Recognition: Free ticket for 100 points. No Reason may be recorded for simple points earning and spending in transactions. |
Staff ID |
The staff member who performed the transaction or adjustment. |
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