We've upgraded common Redis libraries so Call Centre can support a multi-tenanted Redis instance for cloud deployments. When enabled, the Redis library used by Call Centre will add tenant and application identifiers and discriminators to the data keys stored in Redis.

To enable multi-tenancy data key prefixes in Redis, activate the VISTAIT system setting RedisStore_UseMultiTenantKeyPrefixes.

Call Centre can now be run when Azure is being used as an identity provider.

A confirmation page is now displayed after an embedded payment is completed in Call Centre.

Bookings in Call Centre can now be refunded using OCAPI.

The booking time is now in the time zone of the cinema where booking was made, rather than the time zone of the Call Centre server.

Orders created via Call Centre no longer contain the Call Centre operator's username in the order confirmation URL.

The booking time is now in the time zone of the cinema where booking was made, rather than the time zone of the Call Centre server.

Bookings in Call Centre can now be refunded using OCAPI.

POS transaction refunds are now consistently recorded as the refunded amount and not as the whole order price.

Clicking Preview Seat no longer causes an error to appear instead of the seat map.

An error no longer appears when an operator adds a third-party ticket and then validates the loyalty member.

Email confirmations of ticket purchases now send session attributes according to the SalesChannel configuration instead of always sending all session attributes.

A confirmation page now appears after an embedded payment is completed.

Orders created via Call Centre no longer contain the Call Centre operator's username in the order confirmation URL.

Using Redis to store transient data (including data for in-progress orders) now results in fewer intermittent errors.

To reduce confusion, the Screen name now appears in Ticket Selection rather than the Screen ID.

To ensure Call Centre can communicate with Azure Service Identity, all DLLs for Azure Service Identity are included in the Call Centre installer.

Call Centre is now more resilient when using Redis to store transient data (including data for in-progress orders).

In Ticket Selection, users now see the Screen Name instead of the Screen ID.