Upselling an item using an upgrade recipe

You can configure upsell items using an upgrade recipe.

Before you begin

• The basic item must have been created in Cinema Manager or Back Office and made available for sale at POS in POS designer.
• The improved item must have been created in Cinema Manager or Back Office.

Steps

1. Create a new item in Bulk items to represent the upgrade.

   Example: UpsizeCola

2. Set the Item type to Made as sale time (Recipe).
3. Select a Vendor.

   Because the item does not really represent physical stock, it is recommended that you create a vendor specifically for upgrade items, such as Upsells.

4. Set the Retail price to the amount that the patron must pay (in addition to the price of the basic item) to receive the improved item.
5. (Optional) Select Report as upsell item to have sold upgrade items evaluated for inclusion in the Marketing report's list of Top 10 Upsell items.
6. In the grid, select the basic recipe item to be upgraded and expand it.

   Example: Small Coke

7. Set the basic item's Quantity to -1.
8. Insert the upgrade item into the table with a Quantity of 1.

   Note: In order to sell the upgrade item on POS, it must be added to a profile in POS designer.

See also:

• Upselling items automatically during ordering
• Setting up a suggested upsell
• Upselling an item manually during ordering