Cancelling an item sent to the kitchen

To minimise potential mix-ups when a customer changes an order, you can void items after they've been sent to the kitchen for preparation.

1. On the order screen, select the item or items that you want to remove.
2. Tap Void.
   

   Note: The Void button becomes available after a POS operator has tapped Send & Continue.

The item is returned to stock, the kitchen is informed of the change, and the voided item doesn't appear on the customer’s bill.

See also:

• Checks
• Adding items to a check
• Transferring an item between checks
• Transferring items between orders
• Splitting an item across multiple checks
• Creating additional checks
• Repeating a previous item
• Checks screen toolbar
• Starting and accessing checks from the cinema seat map
• Scan a ticket to start or open a check