Creating a Multiuse Voucher

You can create vouchers that customers redeem multiple times and in multiple ways. For example, you might create a voucher that a customer can redeem three times, and each time they'll receive both a ticket and a small popcorn.

Note: Multiuse vouchers and a voucher booklets are similar. However, a booklet represents separate, individual vouchers (think of a physical booklet with pages that can be torn out when used), while a multiuse voucher represents a single pass that can be presented multiple times (think of a public transportation card that you can use for busses, trains, or ferries). One option might suit your purposes better than the other, or you might have a use for both voucher configurations.

1. In Voucher Manager, go to Maintenance > Voucher Types.
2. Click Create.
3. Configure the basic settings of the Voucher Type tab, just as you would for any other voucher type. Also, set the Redeemable Type option to Booklet of Varying Types.
4. On the Multiuse Voucher tab, specify the number of times a customer can use each redemption type. Enter 0 for any redemption type that is not applicable to the voucher.

   Example: A multiuse ticket and popcorn voucher might have a redemption quantity of 3 in the ticket row, 3 in the payment voucher row, and 0 in the miscellaneous voucher row.

5. Select the recharge options that you'd like to use for the voucher.

   Notes:

   • You can't enable automatic recharging after you generate voucher stock. Create a new multiuse voucher to use automatic recharges.
   • You can turn off automatic recharging at any time.
   • To allow customers to recharge the voucher at POS, create an item for this purpose and add it to your POS display.
   • If you want to allow customers to recharge the voucher before all the redemptions have been used:
     • Go to Maintenance > Voucher Rules.
     • Open the Recharge_RedemptionsRemaining rule.
     • Clear the Enabled check box.
     • In the Multiuse Voucher tab, select Manual Recharge and then select Allow Recharge Before Empty.
6. Configure the Limitations and the Artworks tabs, just as you would for any other voucher type.
7. Click Save.
8. Click Voucher Prices and select the booklet you just created.
9. Specify an issue and a redemption price for the booklet.
10. Click Save.

Tip: Review recharge transactions and the date and time of each most recent recharge in Voucher Inquiry.

See also:

• Creating a Booklet of Varying Types
• Creating a recharge option for multiuse vouchers
• POS Designer
• Voucher and gift card inquiries
• Working with voucher types