Adding comps to items in a check

Before you begin

• Enable the Apply Order Comp POS button for the required workstation(s) and/or apply comps to item buttons on POS.

Steps

1. In POS, navigate to the Checks page and open the Check to which you wish to add a comp. The items included in the check are loaded into the order window.  
2. Select the Item(s) in the order to which the comp should be applied.
3. Click Promotions/Loyalty.
4. Click the Comp button.

Using the Apply Order Comp button

1. In POS, navigate to the Checks page and open the Check to which you wish to add a comp.
2. The items included in the check are loaded into the order window.  
3. Select the Item(s) in the order to which the comp should be applied

   Example: Steak & Vegetables

4. Press More > Apply Order Comp.
5. Select the required category.

   Example: Food Issue.

6. Select the required comp.

   Example: Food Quality.

7. If the comp is configured to Prompt for Comment, enter a comment about the reason for the comp.

   Example: Steak overdone.

   The comp line is added to the order window.

   Note: It's possible to press the Apply Order Comp button and select the comp before selecting items. If this is done, click the Apply Comp button after selecting the items.

   Tip: Comps are saved automatically when they are applied after items have been added to the order. It is not necessary to tap Send & Continue to apply the comp if you do not have food items that need preparation in the kitchen.