Enabling tips for Lumos customers

Before customers can set up tips in Lumos, you need to manually edit the VISTAIT database.

Before you begin

Make sure you have a separate Item configured in Cinema Manager for booking tips. Name the Item appropriately, set the Item Type to Normal, apply any price, and add it to the cinema's concession profile. Remember the HO Item Code to use in step 3 below.

Steps

1. In the tblBookingTipsConfig table, locate the relevant cinema using the field BookingTipsConfig_strCinemaID.
2. In the following fields of that row, enter the tip percentages that will be suggested to patrons making a purchase in Lumos:
   • BookingTipsConfig_intTipPercentValue1
   • BookingTipsConfig_intTipPercentValue2
   • BookingTipsConfig_intTipPercentValue3
3. In the tblConfigure table, ensure that the Configure_strName entry of BookingTipItemHOCode contains the HO code of the tip item in the Configure_strValue field.

Note: Once the HO Item Code is used in step 3, the booking tips item won't appear in concession lists at the cinema (for example, at POS).