Setting up a payment type for vouchers with a revenue offset

If you sell vouchers at a rate lower than their redemption value, you may be able to reduce your tax and film hire based on that discount. For example, if you sell $100 vouchers for $80 (either directly to customers or to a third party) and a customer uses that voucher to buy $100 worth of tickets, you could pay tax and film hire on $80 instead of $100. Whether this is possible depends on your territory's tax law. If your territory allows it, you'll need to set up a revenue offset that matches the discount you offer.

Warning! The Promo-Payment Engine can't prevent customers from using a voucher to purchase another voucher. If you offer discounted vouchers directly to customers, it's critical that you prevent customers from using a voucher to pay for another voucher. Otherwise, it's possible for customers to get free, unlimited voucher credit. For example, a customer buys a $100 voucher for $80, then uses it to buy a second $100 voucher for $80. The first voucher has $20 remaining, while the second voucher has $100. The customer has only spent $80, but has gained $120 worth of vouchers.

Before you begin

Ensure you've set up the Promo-Payment Engine.

Steps

1. In Head Office or Cinema Manager, go to Maintenance > Payment types.
2. Open a payment type you use for payment vouchers, or create one.
3. Under General > Tender category select Stored Value Card.
4. Select Matched, Exact Amount or Matched, Variable Amount as the refund method.

   Warning! You can select Unmatched as the refund method, but we don't recommend it. This will increase the risk of fraudulent transactions.

5. Under Promo-Payment Engine, select Enable revenue offset (%).
6. Enter a default revenue offset (%).
7. In Reporting on this payment type, select how the payment type will be recorded.

   Note: If you're using Cinema Manager, select Items and tickets will be reported as a single item or Item and tickets will be reported separately first.

8. In Report ticket revenue offset as, select how the revenue offset will be recorded.

   Tip: Reporting on this payment type and Report ticket revenue offset as can be the same item.

9. Go to the Items, Tickets and Payment Vouchers tab.
10. Under Payment vouchers that redeem as this payment type, select any vouchers you sell at a discount. The discount should be equal to this payment type's Default revenue offset (%).
11. Enter the rest of the payment type's details as required.
12. Save.