Allowing Loyalty members to delete their account via Lumos Web

Enabling your Loyalty members to delete their accounts fosters trust, and can save time and effort for your customer support staff.

Note: This feature is always enabled on Lumos Mobile and not enabled on Lumos Kiosk.

1. In the Lumos CMS, go to Configuration > Web > Loyalty: Member details.
2. Switch on Enable account deletion.
3. Go to Language texts > [Language] > Global > Loyalty: Member details > Account deletion.
4. Enter text to be displayed on your sales channels when a member is deleting their account.