Setting up users across multiple tenants

You can manage users across multiple tenants if those tenants have already been set up in a primary-secondary relationship managed by Vista. 

Example: You may need multiple tenants if your existing Active Directory operates in multiple regions.

Users set up in the primary tenant can be given guest access to a secondary tenant. Users set up in a secondary tenant are automatically created in the primary tenant.

Before you begin

Contact your Vista representative to confirm your available tenants and their primary-secondary configuration. You will only have one primary tenant. 

Steps

Creating users from the primary tenant

Note: You must have access to identity management as a Circuit Admin user in your organisation's primary tenant to proceed.

1. Sign into your primary tenant in Vista Cloud.
   
   Tip: You can also switch tenants via the user menu once signed in.
2. Go to Settings > Users.
3. Click New user.
4. Fill in the required fields.
   
   Note: Choose any appropriate domain.
5. Click Save.
6. Navigate to Guest configuration.
7. Click New guest access.
8. Add the user to the appropriate tenants. 

This user is now available for management in the primary and any secondary designated tenant environments.

Creating users from a secondary tenant

Note: You must have access to identity management as a Circuit Admin user in your organisation's secondary tenant to proceed.

1. Sign into your secondary tenant in Vista Cloud. 
   
   Tip: You can also switch tenants via the user menu once signed in.
2. Go to Settings > Users.
3. Click New user.
4. Fill in the required fields.
   
   Note: Choose any appropriate domain.
5. Click Save.

This user is now available for management in the designated tenant environment and has been automatically set up for management in the primary tenant.