Use the Force Close Check button at POS to allow operators to close a check even when it has a small imbalance. This is usually a small amount, for example a difference of a few cents caused by rounding.

Before you begin

• Create a payment type which uses the Check Balance Adjustment tender category
• Use the POS Button Layout form to add the Force Close Check button to your workstations 

Configuring the check balance threshold

Configure the check balance that POS operators can force close before manager approval is required.

Steps

1. Go to Cinema Manager > Maintenance > System Settings and search for CheckBalanceSecurityThreshold.
2. Enter a currency amount in the Configuration Value.
   

   Note: The default is 0.

3. Save.

If the balance remaining on a check is above this threshold, POS operators will be prompted for manager approval before the check can be force closed.

Choosing a security level for approving a force closed check

Choose the security level required to force close a check if it is over the configured threshold.

Steps

1. Go to Cinema Manager > Maintenance > System Settings and search for SecurityLevelCheckBalance.
2. Type a Configuration Value that represents the minimum level of the security that you require. (The values are 0-9, where the default 0 is the highest and 9 is the lowest. 99 is no security.)
3. Save.

After you finish

• [Optional] Configure reasons using the Force Close Check reason type that POS operators will be prompted to chose from to explain why a check was force closed

Any report that includes payment types will record unpaid portions of force-closed checks using the Check Balance Adjustment tender category.

See also:

• Making a payment at POS
• Security at POS
• Creating a check