Accepting partial payment of an unpaid booking

At POS, you can accept partial payments for bookings. This usually occurs when a patron has booked several of tickets on behalf of a group, and on arrival this group wants to split the payment of each ticket (or concession) per person.

1. In POS, find the booking in the booking window. You can see here the status of the unpaid booking.
2. (Optional) If one of the patrons wants to use a voucher for one of the ticket types in the booking, tap an uncollected ticket and press Select to load it into the Order Window. Press Delete to remove the ticket and then scan the voucher.

   Note: If the ticket had a seat allocated, you will need to take note of the seat number and quickly reselect the same seat.

3. Tap the tickets that the patron wants to collect.

   Tip: You can skip this step if the patron wants to collect all the remaining tickets.

   The chosen tickets change colour to show they have been selected.

4. Tap Select.

   The chosen tickets are added to the order window.

5. Continue taking the order.

   The customer may choose to add concession items and additional (unbooked) tickets to the order.

6. Complete the order.