Group Sales POS booking statuses

Not confirmed

You haven't confirmed this booking in Group Sales yet. You must confirm the booking in Group Sales before the Group Sales Cinema Booking Sync task will send it to Cinema.

Not cinema-integrated

The site you're trying to send this booking to has Group Sales integration disabled.

Enable Group Sales integration by going to Head Office > Sites and selecting Allow Group Sales Cinema Integration.

Pending

You've confirmed this booking in Group Sales but haven't sent it to Cinema. Schedule the Group Sales Cinema Booking Sync task to send it to Cinema.

Ready

You've confirmed this booking in Group Sales and sent it to Cinema.

After the booking date has passed, the booking's POS Booking Status will change to Complete.

Complete

You sent this booking to Cinema, and its booking date has passed.

Note: This status doesn't indicate whether the booking was collected, or requires payment.

Incomplete

Group Sales didn't send this booking to Cinema, and the booking's date has passed.

Note: This status doesn't indicate whether the booking received advance payments. If the booking doesn't have any payments against it, you may need to contact the customer to cancel or reschedule it.