Customers can pay for their event booking or voucher order when in-person at the cinema.

Note: Operators can't change the payment amount. Only full payments are accepted for the voucher order.

Steps

1. In POS, open the Concessions tab.
2. To select a Group Sales item, you can search for it using the magnifying glass at the bottom of the screen or by selecting the Group Sales concession button.

   Note: If there is no Group Sales concession button, you can create one using POS Designer (Maintenance > POS Designer).

3. On the Group Sales Payments page, select either the Events or Vouchers tab and search.
4. Enter the search criteria for the order that you want to take payment for.
5. Select the booking or voucher order from the search results.

   The amount will auto-populate in the amount field. You can accept or change this value.

6. Enter and confirm the payment amount.
7. Proceed to the payment screen and complete the order.

After the transaction is complete, the payment is updated in Group Sales and a notification is created.