The following fields make up the Booking Fee form, in Head Office or Cinema Manager, accessed via Maintenance > Booking Fees. Use this form to set up and maintain general details about a booking fee.

Option	Allowed Values	Description
Default Booking Fee	Any monetary value	The default amount charged per ticket purchased. This cannot be used if a Percentage is already configured.
or Percentage	1–100%	The percentage of the total transaction cost charged as the booking fee. This cannot be used if a fixed amount (Default Booking Fee) is already configured.
Default Minimum Fee	Any monetary value	The minimum amount that will be charged as the booking fee for a transaction. For example: If the Default Booking Fee is $0.60 per ticket and the Default Minimum Fee is $1.00 per transaction, buying 1 ticket will incur a booking fee of $1.00, because $0.60 is less than the minimum.
Default Maximum Fee	Any monetary value	The maximum amount that will be charged as the booking fee for a transaction. For example: If the Default Booking Fee is $1.00 per ticket and the Default Maximum Fee is $2.00 per transaction, buying 1 ticket will incur a booking fee of $1.00 and 2 tickets $2.00, but if 3 or more tickets are bought, the booking fee will remain $2.00 If the Default Booking Fee, Default Minimum Fee and Default Maximum Fee are all set to the same value, i.e. $5.00, it will incur a flat fee per transaction, regardless of how many tickets are purchased.
Default Concession Item	Any concession item configured as a booking fee item	The concession item that represents the booking fee. Multiple booking fees may be represented by a single concession item. In Bulk Items, Box Office Sundry Item and Booking Fee Item must be selected on the Box Office tab.

Details tab

When a new booking fee is created and saved, the first table on the Details tab will be populated by the default settings from the Booking Fee tab. After the booking fee has been saved, the numbers in the first table can be independently edited for particular sales channels and will no longer be updated by the default setting on the Booking Fee tab.

Note: The first grid in the Details tab defines the default fees for all ticket types in each sales channel. The second grid creates exceptions or overrides for specific ticket types within a particular sales channel. For example, consider a call centre with a minimum fee of $1.00, a maximum fee of $5.00, and a standard fee of $0.60.

Purchasing 1 ticket will incur a fee of $1.00. The minimum fee applies because the minimum is greater than the standard $0.60 fee.
Purchasing 2 tickets will incur a fee of $1.20. The standard fee applies because the total of two standard fees is greater than the $1.00 minimum and less than the $5.00 maximum.
Purchasing 20 tickets will incur a fee of $5.00. The maximum fee applies because the total of 20 standard fees is greater than the $5.00 maximum.

Option	Allowed Values	Description
Sales Channel	Any sales channel	The particular sales channel for which the booking fee settings apply.
Ticket Type	N/A	N/A
Booking Type	All Bookings Paid Bookings Unpaid Bookings Zero Value Bookings	Determines the types of booking transactions that the booking fee for the particular sales channel applies to. For example: If Paid Bookings is selected for the sales channel Vista Web, the booking fee will be included for any Paid Bookings made online, but omitted for any Unpaid Bookings made online.
Item	Any concession item configured as a booking fee item	The concession item that represents the booking fee In Bulk Items, Box Office Sundry Item and Booking Fee Item must be selected on the Box Office tab.
Min Fee	Any monetary value	The minimum fee in a particular sales channel.
Max Fee	Any monetary value	The maximum fee in a particular sales channel.
Fee	Any monetary value	The default booking fee in a particular sales channel.
Percentage	Any percentage	The percentage fee in a particular sales channel.

Override table

The second table can be used to override the booking fee for a particular ticket type in a particular sales channel.

Option	Allowed Values	Description
Sales Channel	Any sales channel	The particular sales channel in which the booking fee settings can be overridden for the selected ticket type.
Ticket Type	Any configured ticket type	The particular ticket type for which the booking fee settings can be overridden in the selected sales channel.
Booking Type	All Bookings Paid Bookings Unpaid Bookings Zero Value Bookings	Determines the types of booking transactions that the booking fee for the particular ticket type in the particular sales channel applies to. For example: If Paid Bookings is selected for the sales channel Vista Web, the booking fee will be included for any Paid Bookings made online, but omitted for any Unpaid Bookings made online.
Item	Any concession item configured as a Booking Fee Item	The concession item that represents the Booking Fee. In Bulk Items, Box Office Sundry Item and Booking Fee Item must be selected on the Box Office tab.
Min Fee	Any monetary value	This can be used to override the Minimum Fee for a particular ticket type in a particular sales channel.
Max Fee	Any monetary value	This can be used to override the Maximum Fee for a particular ticket type in a particular sales channel.
Fee	Any monetary value	This can be used to override the Default Booking Fee for a particular ticket type in a particular sales channel.
Percentage	Any percentage	This can be used to override the percentage fee for a particular ticket type in a particular sales channel.

Details tab

Override table

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