You can use Cinema Manager or Head Office's Rule form to create rules that limit the number of tickets sold through a particular sales channel. Configure a price card so that all associated sessions are limited by the configured ticket purchase rules.
For example: It may be appropriate to limit the number of unpaid bookings made through your website to a percentage of the seats available.
Note: The fields on the Rule form differ depending on the type of rule selected.
Option | Allowed Values | Description |
Name |
1–30 characters |
The name of the rule. |
Type |
Ticket Purchase Advance Booking Advance Seating Minimum Price |
Note: The option selected here determines which fields are available in the Details section of this form. |
Details section
Note: The fields available in this section change depending on the Type selected.
Ticket Purchase
Option | Allowed Values | Description |
Sales Channel |
Any configured sales channel (cleared or selected) |
The sales channel that the ticket purchase rule affects. When a price card is configured with the ticket purchase rule, each sales channel selected in this field will be restricted to the limits configured on this maintenance form. For example: Internet Ticketing. Note: When the dropdown is expanded, the Description of all sales channels are displayed (e.g. website). When the dropdown is collapsed, the Short Code of each selected sales channel is displayed (e.g. IVR|WWW). |
Type of Sale |
Unpaid Bookings Paid Bookings Normal Sales |
The types of sale that the ticket purchase rule affects. When a price card is configured with the ticket purchase rule, each type of sale selected in this field will be restricted to the limits configured on this maintenance form. |
Limitation |
Number Percentage |
|
Fail Message |
1–512 characters |
When the limit set by the ticket purchase rule has been breached, an error message will inform the user. For example: Insufficient tickets remaining for this sale channel. |
Advance Booking
Option | Allowed Values | Description |
Description |
1–255 characters |
A description of the advance booking rule. This can be used to give information that may be useful to film programming and scheduling staff. |
Before Date |
Cinema Film Opening Date First Booking Date National Film Opening Date |
Determines which date the advance booking period is relative to:
|
Advance Booking Period (day) |
Any number |
The number of days in the advance booking period. |
Booking Start Time |
Any time of day |
The time of day at which tickets become available for sale at the beginning of the advance booking period. This defaults to the value of the system setting StartTimeOfDay. |
Booking Timezone |
Specific Timezone Local Timezone |
Determines which time zone the advance booking period is relative to.
|
Advertise Open Sessions in Advance |
Cleared Selected |
When selected, open sessions are advertised to the public before tickets can be purchased. When cleared, sessions are only advertised once tickets can be purchased during the advance booking period. |
Enforce Maximum Additional Time for Loyalty Members |
Cleared Selected |
When selected, the corresponding Time options specifies the extra advance booking period that is available only to Loyalty members. When cleared, Loyalty members have the same advance booking period as regular customers. |
Time |
day:hr:min |
The extra advance booking period given to Loyalty members. For example: If the standard advance booking period is 3 days before a film's release, Loyalty members may get an extra day. Note: This setting is only available if Enforce Maximum Additional Time for Loyalty Members is selected. |
Sales Channels |
Any configured Sales Channel |
Select a sales channel to create an exception for. For example: The standard advance booking period is 3 days before a film's release, but on your website you want it to be 7 days. |
Days |
Any number |
The number of days to use as the advance booking period for the corresponding selected sales channel. |
Time |
Any time of day |
The time of day at which tickets become available for sale at the beginning of the advance booking period for the corresponding selected sales channel. |
Advance Seating
Option | Allowed Values | Description |
Description |
1–255 characters |
A description of the advance seating rule. This can be used to give more information than the Name, which may be useful to film programming and scheduling staff. This can also be configured in an alternate language. |
Time Prior to Session |
Any number |
The amount of time prior to the session start time that the general public can access the seats. |
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