In Vista, items are stored in the system as item records. You'll use item records to represent your cinema's items, such as:
- Popcorn
- Popcorn component items
- 3D glasses
- Vouchers
- Fees
Important: Except in Loyalty, item records don't represent tickets. Tickets are represented in the system by ticket types.
Item types
Items can be represented by the following item types.
Item type | Description |
Normal items |
Simple items that are sold as individual units. Example: Candy bars. |
Recipes and Component items |
These represent items that are made up of a number of individual components. These are useful to track the portion of each component that makes up a recipe item. Example: Popcorn could be a recipe that consists of the component items Popcorn Kernels, Butter, and Popcorn Box. |
Parent sales items and Options |
These represent items that let patrons make a single choice from a range of choices for that item. Example: Ice-cream Sundae could be a parent sales item with the options Vanilla Sundae, Chocolate Sundae, and Boysenberry Sundae. |
Features |
These represent items that let patrons make multiple choices to customise an item. We recommend using modifiers as a more flexible alternative to features. Example: Ice cream can be topped with fudge sauce, nuts, chocolate sprinkles. The patron can select none, one, or more choices. Note: It's possible to nest features inside options, but it's not recommended. It's not possible to nest options inside features; that is, a parent sales item cannot be a feature. |
Modifiers and modification groups |
These represent items that let patrons make multiple choices to customise an item. Modifiers can be physical items or concepts. Example: You could associate a steak dinner with the following modification groups:
Note: As modifiers are associated with the top-level item, nesting is not an issue. |
Box office sundry items |
Miscellaneous saleable items that are typically not food-based. Example: Gift vouchers or coupons, booking fees, administration fees. |
Item packages |
These represent items sold as combos. Each can include any of the other item types or configurations. Example: Combo A contains a popcorn (recipe), a chocolate bar (normal item), a small drink (parent sales with options), and a soft serve with toppings (item with features or modifiers). Note: Nesting occurs at the level of the items contained inside the item package, and not at the level of the item package itself. As such, nesting constraints apply to the items contained inside the item package. |
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