Voucher Exclusive Promotions Feature for Lumos

Overview

The Voucher Exclusive Promotions feature is now available on Lumos Kiosk, Lumos Web and Lumos Mobile. This feature allows cinemas to offer special deals that can only be redeemed using a voucher, enhancing promotional flexibility across ticketing and food & beverage (F&B) sales.

What Are Voucher Exclusive Promotions?

Voucher Exclusive Promotions let cinemas configure deals that involve:

• Tickets
• F&B items
• Combos of both

These deals are only redeemable via the Lumos sales channels when a valid voucher is presented.

Example Deals

In the demonstration environment, two deals were configured:

• Buy One, Get One Free on a Large Coke
• Buy a Ticket, Get a Free Popcorn

How to Redeem a Voucher

There are two ways to apply a voucher during a transaction:

From the Order Cart

• After adding items to the cart, select Scan Voucher.
• You can either scan the voucher physically or enter it manually.
• Once applied, a star icon appears next to the discounted items, and a savings line is shown at the bottom of the screen.

From the Order Summary Page

• Before finalizing the order, you can also scan or enter the voucher.
• If the voucher is valid but the deal has already been applied, it will not be re-applied.

Deal Behavior

• If a voucher is applied to items already covered by a deal, it will not duplicate the discount.
• Removing an item from the cart will also remove the deal, reverting the item to its original price.
• Multiple vouchers can be applied in a single transaction, as long as they correspond to different deals.

Final Notes

This feature empowers cinemas to run targeted promotions and track voucher usage effectively. It enhances customer experience by offering seamless redemption and clear savings visibility.

For more information or assistance with configuring Voucher Exclusive Promotions, please contact Vista Support.