Loyalty Data Purge

How purging works

• Purges run automatically via a scheduled task.
• You can select specific data types to purge.
• For each data type, define parameters and set the earliest date to retain records.
• Each purge run deletes up to 1000 records. If more records are eligible, the purge continues in subsequent runs.

Avoid accidental deletion

• Always set the earliest retention date in the future.
• Setting a date in the past may result in immediate deletion of eligible records.

Configure a data purge

1. Go to Loyalty Manager > Settings > Data Purge.
2. Tick the Enable purge checkbox for each data type you want to purge.
3. Set the earliest date to retain records.
4. Save your changes.

Scheduling the purge task

1. Go to Loyalty > Scheduled Tasks > General Tasks.
2. Enable the Data Purge task.
3. Configure the following parameters:
   • BatchSize: Number of records to delete per batch (e.g. 1000).
   • MaxRowsPerTable: Maximum number of records to purge per table.
   • TimeLimitInMinutes: Maximum time the task should run.

What to expect

• Records may not be deleted immediately after configuration.
• The purge process respects the batch size and time limits to maintain system stability.
• Start and end dates refer to when the purge task begins and completes.
• The earliest retained date determines which records are eligible for deletion, not when they will be deleted.