Configuring Infinity Vision as a showtime attribute – Help Centre

Configure the INFINITY VISION movie format and attribute so it is automatically applied to relevant showtimes and displayed consistently across Lumos Web and other sales channels. By enabling session inheritance and promotion, you can reduce manual configuration, ensure showtime attributes are applied automatically, and provide a consistent customer booking experience.

Before you begin

Ensure you have access to:

Movie Format setup
Attribute configuration
Showtime Manager

Lumos Web configuration

Steps

There are 5 main stages to create the INFINITY VISION certification attribute in Lumos Web.

1. Create the INFINITY VISION movie format

Open Movie Format setup.
Create a new movie format called INFINITY VISION, or verify that it already exists.
Set the short name to INFINITYV.
Confirm the default session type is correct.
Assign the INFINITY VISION attribute to the movie format.

2. Configure the INFINITY VISION attribute

Open the INFINITY VISION attribute configuration.
Make the attribute available to all cinemas.
Enable Inherit to sessions.
Enable Promote.
Make the attribute available on all sales channels.

Note: When a showtime uses the INFINITY VISION format, the attribute is automatically added to the session.

3. Update a showtime to use INFINITY VISION

Open Showtime Manager at the cinema level.
Add the required film to a showtime.
Open the showtime details.
Confirm the current format is a standard format, such as 2D.
Edit the showtime format and change it to INFINITY VISION.
Verify that the INFINITY VISION attribute has been added to the showtime.
Save the showtime.

4. Verify the showtime in Lumos Web

Allow time for the changes to synchronise with Lumos Web.
Open the cinema schedule in Lumos Web.
Navigate to the date containing the updated showtime.
Locate the showtime and confirm that INFINITY VISION is displayed.

5. Confirm the customer booking experience

Verify that the showtime displays both the INFINITY VISION attribute and any other applicable attributes, such as English.
Confirm that enabling Promote causes INFINITY VISION to be displayed on applicable showtime listings.
Continue through the standard ticket purchasing workflow.
Complete a test booking if required.

Notes:

Inherit to sessions must be enabled. Without it, the attribute will not be automatically applied to showtimes.
Make the attribute available on all sales channels if it must appear consistently across web and other booking experiences.

Allow sufficient time for synchronisation before validating changes in Lumos Web.

Ensure the showtime is assigned the INFINITY VISION format. The attribute will not display correctly if a different format is selected.

After you finish

Confirm the attribute displays correctly in both Showtime Manager and Lumos Web before rolling the configuration out to additional cinemas or showtimes.